Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,933 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,933 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“after a awful start with the water feature as it was too gushing and powerful, went back to the shop and was given free a reducer which has toned down the amount of water coming through, thank goodness. very helpful and friendly service, highly recommend. love the water feature now, really the focal point of the garden. (will come in to the shop with a photo and some of the glass we told you about)”

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Posted 8 years ago

“Knowledgeable staff, quick delivery and reasonable prices.”

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Posted 8 years ago

“Excellent Service and helpful advice. Nothing was too much trouble for Jack.”

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Posted 8 years ago

“Great service....ordering simple....communication and emails detailing order and delivery status very good....think it was 48hrs from order until goods arrived..like I say a pleasure to deal with”

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Posted 8 years ago

“Brad took care to ensure the measurements I had given for a box liner were accurate. Despite sloping sides and right angles that were not 90 degrees the liner is a pretty good fit, manufactured by Tom Low. It is now installed. I would recommend the company.”

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Posted 8 years ago

“What a fantastic service, I explained what I wanted over the text chat facility arranged delivery and it was all with me the next day. Fast efficient and friendly service my fish are so happy.”

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Posted 8 years ago

“Quick, responsive emails advising me exactly what to buy made it a simple process for someone like me who doesn't know a water pump from a lump of concrete.”

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Posted 8 years ago

“I phoned Water Garden for advice on a product and a friendly and knowledgeable person was able to tell me exactly what I needed to know and process my order, which turned up bang on time.”

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Posted 8 years ago

“I was satisfied that what I ordered I got! A simple internet transaction I ordered it came I fitted it 👌”

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Posted 8 years ago

“Thet went out of their way to compensate for the fact that their courier collected early and missed my shipment, and they still managed to get it delivered the next day. Top marks forn outstanding customer service. I am a genuinely happy and future repeat customer.”

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Posted 8 years ago

“excellent service product as discripe and great advice prior to purchase.”

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Posted 8 years ago

“Very helpful staff, quick and efficient service and delivery.”

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Posted 8 years ago

“It arrived very quick packed well very good service”

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Posted 8 years ago

“Was able to speak to James, very helpful, assured me the product was in stock. I asked about next day delivery, which is promised if ordered before 1 p.m. I made my call well after that time. James said they were very busy, but would see what he could do. More than pleased to get an e-mail later that day, to say my order had been shipped. The product arrived next day, outer box protecting the inner filter box. Very satisfied 1st purchase, will certainly use this Company again. Special thanks to JAMES.”

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Posted 8 years ago

“Helpfull service and promo delivery.”

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Posted 8 years ago

“Good advice and very fast delivery”

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Posted 8 years ago

“Very prompt and helpful.”

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Posted 8 years ago

“Swift delivery of goods (thanks) and the pump is excellent - huge improvement to our pond and fish.”

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Posted 8 years ago

“First I looked at underwater electrical cable connectors on-line, then discussed possible options with helpful lady in "customer care team." I then placed order easily, which was then delivered promply and efficiently. Subsequently installed connector and totally happy with results.”

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Posted 8 years ago

“Excellent assistance in establishing exactly what was required. This was over the phone and also via the online chat facility. Thanks”

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Posted 8 years ago

Water Garden Ltd is rated 4.9 based on 1,933 reviews