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Waggel Reviews

4.6 Rating 2,101 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,101 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Simple so far
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So quick and efficient, really friendly too
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I am impressed how quickly claim was resolved, and how great was the communication.
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Really good, thank you. I especially appreciate the personalised addition to the stock email upon settlement of claim, that was very kind. I am worried about maximum cover available on the policy however, as Ixi has the same insurance. I was offered an MRI scan for Axel, it would have cost between £3000-4000. Had it shown he needed surgery to treat a bleed on the brain etc. there wouldn’t have been enough money in his pot to cover the treatment. I’ve checked PetPlan and they only seem to offer £10,000 per year max cover. Whether it’s 6k or 10k, it’s nowhere near enough to fully treat a pet that’s been involved in a RTA. Customers should be able to buy add ons. I’m heartbroken Axel died but the pain would have been just as bad had I been offered a chance to save him but I couldn’t afford it.
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Excellent. Very quickly dealt with and refund on its way. Thanks
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Very helpful and wonderfully easy to deal with. Thank you 😊
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Incredibly easy and reliable service. The claim process was user friendly and any questions we had were answered straight away.
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Waggel have been absolutely fantastic. I was really worried as this is the first time i’ve ever had to claim on my pet insurance but i couldn’t have asked for more!
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easy no hassle
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I just wanted to say thank you all for your kindness and help when I was struggling emotionally when Dusty was in hospital. I've never taken out any kind of insurance with anyone and have only heard horror stories, well, my experience with you all was completely the opposite. THANK YOU for covering such a big part of the cost, it honestly would have put me in a very bad financial position if you hadn't as I currently work 3 jobs and STILL live hand to mouth. I will be recommending you to everyone I know. Thanks again. Star and Dusty PS Dusty is now well and as cheeky as ever :)
Waggel 5 star review on 3rd February 2022
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I have to say waggle have been brilliant with dealing with any claims we have had. Thank you
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Amazing experience, fast and efficient customer service. Thank you
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Very good. They processed my claim very quickly and I had to do very little. Worth every penny I have spent
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After a bit of confusion, I am happy to state I had the matter resolved promptly and satisfactorily. Happy with the service
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Fantastic company Katie & Kirsty went that extra mile to promptly sort out my claim & relieve my stress now I can concentrate on my cats recovery 5 star treatment thank you 😊
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Absolutely brilliant. I was with Pet Plan with my previous dog and the customer service I received was awful.
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Super straight forward
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Brilliant Waggel thank you ❤️ I can’t thank you so much. I recommend you to everyone.
Waggel 5 star review on 27th January 2022 Waggel 5 star review on 27th January 2022 Waggel 5 star review on 27th January 2022 Waggel 5 star review on 27th January 2022
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Very easy to understand as im Dyslexic i hate forms that bombard you with too much information. Also ive had other quotes and omg very expensive this website isnt.
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Great ….very quick and easy. Ps Sybil is doing great thanks
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Waggel is rated 4.6 based on 2,101 reviews