Waggel Reviews

Name: Waggel
Address: Waggel Limited, WeWork, 131 Finsbury Pavement, London
Rating: 4.62

4.6 Rating 2,101 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou so very much for your help with Snoopy over the last month or so.. It takes a load of my mind knowing your on the case with the vets, and your people on the "Chats" are very nice as well... Thank You All..”

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“Very easy to use site and pricing very reasonable”

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“Amazing, despite the worries of Mabel's illness we didn't have the additional worry about the claim. Would 100% recommend 😊”

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“Absolutely excellent First claim and extremely fast to resolve.”

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“Have been really impressed so far. Have had to make claims (first time ever) and the process was incredibly easy and quick. 2 separate claims, albeit for the same issue and Waggel didn't charge the excess for the second claim and paid it all! Not all companies would have done this for a separate claim. Really impressed”

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“Waggel has taken a stressful situation with the accident of our pup Hugo and helped made our claim easy by their online service and good customer care. Thanks Waggel”

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“An excellent service”

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“Great.charlie is a lot better now.and he as put weight on.thanks”

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“So lovely, at a time where I was so worried about my dog being so poorly, Waggel kept me updated and the messages are always just so positive and friendly. Thank you so much, for a simple easy process.”

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“Fast efficient process and very easy , hassle free claim procedure”

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“It has been a very stressful few months with my new dog but the service I have recorded from Waggle namely the excellent customer service in the last week has been outstanding. The honesty and depth of the reply made me step back abs think about how we should all deal with people.”

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“Never ever had to claim on dog insurance before not to good on computer but after getting advice over the phone the lady helped me and I found it easy thank you”

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“This is the first time our Dog has been poorly and we have had to claim, it was quick and efficiently dealt with”

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“Excellent service. My claim was dealt with very quickly and was resolved within 4 days. Can't ask for any better.”

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“Thank you for dealing with our claim so efficiently.”

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“Thank you so much, hopefully that is the last time Henri eats a whole bunch of 🍇 we thank you so much, we would have lost him without you behind our backs xxx having Waggle as reassurance behind our insurance xxx”

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“So lovely to deal with!”

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“As always an amazing experience claiming with Waggel. So simple and easy to do. No stress! Bean feels reassured knowing that Waggel have his back !”

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“Claim paid quickly”

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“Honestly, the easiest, most reliable insurance we've ever had. Sadly our Maggie has had a rough start to her life but waggel really made it easy to be able to give her the full care she needs. Aswell as the other benefits that come with it I.e. online vets 24/7, treats and online chatting.. I couldn't ask for more.”

Helpful Report

Waggel is rated 4.6 based on 2,101 reviews