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Waggel Reviews

4.6 Rating 2,103 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,103 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

2 St Helen's place,
London
London
EC3A 6AB

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Amazing service. Honest !
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Great so far, I've not had to make a claim yet but happy so far with price, documents etc
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Painfree transaction. Easy site to navigate xx
Waggel 5 star review on 25th January 2021
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It’s been great so far and makes insurance interesting!
Waggel 5 star review on 25th January 2021
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Very smooth and easy transition from Bought By Many
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everything good and easy to join Waggel for our dog insurance. The only thing that could improve is the printing off the paperwork. I printed the initial after purchase which was "massive" ie many pages. All pages NOT NUMBERED. Then after acceptance from Waggel there was more paperwork. Please could you suggest when and what should be printed, and NUMBER the PAGES. Thank you. Frank W.
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Hi Frank, Thank you for your feedback, I will be passing this on along to our Tech Team. Thanks, Mareia
Very good help full .hope its as good as I read about
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Nice and easy
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Great experience, resolved my claim in full within a day
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Excellent. We had to submit a claim just two months after adopting our pup, and Waggel handled it brilliantly: quickly, smoothly and with no issues whatsoever. Thank you.
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There are some problems with navigating around the web site, amending policy details and overall it was quite a struggle to sort things out. Also I don't like recurring payments on credit cards and would prefer to pay by direct debit. This nearly caused me to go elsewhere.
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Hi Stephen, We are sorry to hear that you was having difficulty navigating around our website. We are always here to help if you are struggling, you can give us a call or talk to someone through our web chat. You will be happy to hear that we are working on offering our customers the option to pay by direct debit. This option will be available soon. Thanks, Mareia
Very straight forward
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Great service quick to resolve.
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Very easy to get a quote and sign up
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Easy to setup
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Excellent service very happy thankyou
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I was so happy to find an insurance that was extremely clear and easy to use and access. I absolutely love the fact that they love rescued animals. Some other insurances wont insure your pet because they are rescued.
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I was disappointed with Waggel service I’m existing client since April last year. Last year I changed my bank debit card and my bank told me the direct payment would keep automatically. However, the direct payment was not set up automatic and my policy was cancelled and I didn’t receive an email or text to let me know. Now my dog is without insurance for 14 days, I’m disappointed with this situation
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Hi, We are sorry to hear that you are not happy with the service provided by Waggel. If you would like to discuss this further, please send an email to complaints@waggel.co.uk and we will be happy to investigate this matter.
We had a behavioural consultation with Junior and he gave us some really valuable training exercises to start with our Collie pup, will be booking in with him again for sure. Would recommend anyone chatting with him, very approachable and knowledgeable
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So lovely and easy to navigate. Pricier than some but according to the reviews it’s worth it. We can now have peace of mind for our precious boy
Waggel 5 star review on 21st January 2021
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Waggel is rated 4.6 based on 2,103 reviews