Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.80

4.8 Rating 2,714 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Ticket was closed saying the public folders can't be found, when they clearly exist and are visible in public folders section on the office 365 portal”

Helpful Report

(Support) - Posted 8 years ago

Hi, Thank you for your review.? If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion

Posted 8 years ago

“Quick & prompt responses”

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(Support) - Posted 8 years ago

Hi Chirag Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Regards Vuzion

Posted 8 years ago

“Issue resolved in a very timely manner”

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(Support) - Posted 8 years ago

Hi Paul, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 8 years ago

“Quick and polite response :)”

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(Support) - Posted 8 years ago

Hi Mike Good to hear, thank you for reviewing Vuzion. Regards,

Posted 8 years ago

“Quick and accurate”

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(Support) - Posted 8 years ago

Hi Chris, Great news! Thank you for taking the time to review Vuzion! Regards,

Posted 8 years ago

“quick & efficient & nice!”

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(Support) - Posted 8 years ago

Tom, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 8 years ago

“"didn't really make me 'happy' and issue has not been resolved"”

Helpful Report

(Support) - Posted 8 years ago

Hi Connect We are very sorry hear your experience didn’t meet expectation on this occasion; a member of our team will look into this and contact you as quickly as possible. Regards, Vuzion

Posted 8 years ago

“"Good comms and a sense that Rebecca was owning the problem"”

Helpful Report

(Support) - Posted 8 years ago

Hi James Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Rebecca. Please do let us know if there is anything else we can help you with. Regards, Vuzion

Posted 8 years ago

“""Explained very clearly what I needed to do & took over when I was getting confused. Exactly what I needed. Thank you.”

Helpful Report

(Support) - Posted 8 years ago

Hi Vickie, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our Support Team. Please do let us know if there is anything else we can help you with. Kind Regards Vuzion

Posted 8 years ago

“Fast, helpful”

Helpful Report

(Support) - Posted 8 years ago

Hi, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Kind Regards Cobweb

Posted 8 years ago

“By resolving my problem swiftly!”

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(Support) - Posted 8 years ago

Hi Robert We really appreciate your feedback, thank you! please let us know if there is anything else we can help you with. Have a great day! Vuzion

Posted 8 years ago

“"Nice service"”

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(Support) - Posted 8 years ago

Hi, We are happy to hear that, many thanks for your review. Vuzion

Posted 8 years ago

“Not only should Mr J. Manley be given a knighthood, a statue should be built in York, called the 'Statue of Manlerty'.”

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(Support) - Posted 8 years ago

Many thanks for your review. Vuzion

Posted 8 years ago

“Appointing Valerie Wilson as our account manager. She's brilliant!!”

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Posted 8 years ago

Hi Ben Thank you so much for taking the time to write a review. We are delighted to hear how helpful Val has been. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Vuzion

Posted 8 years ago

“Quickly unlocked our spam folder account as requested. Many, many thanks!”

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(Support) - Posted 8 years ago

Hi Frances Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Vuzion

Posted 8 years ago

“Turned round the request almost instantly. Thanks”

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(Support) - Posted 8 years ago

Hi James We appreciate your feedback, thank you! Please let us know if there is anything else we can help you with! Have a good day! Vuzion

Posted 8 years ago

“support was very helpful in supplying the information needed to resolve the issue.”

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(Support) - Posted 8 years ago

Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service.

Posted 8 years ago

“I had no idea what the problem was or how to fix it and in seconds, Matthew sorted it.”

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(Support) - Posted 8 years ago

Hi Brian Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. Please do let us know if there is anything else we can help you with. Regards Vuzion

Posted 8 years ago

“Prompt response and resolution”

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(Support) - Posted 8 years ago

Hi Antonio We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 8 years ago

“Discussed outstanding issue with a colleague onsite with Ian Hill, happy that issue was responded to within outlined terms and conditions.”

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(Support) - Posted 8 years ago

Hi Jordan Thank you so much for taking the time to write another review, and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Regards Vuzion

Posted 8 years ago

Infinigate Cloud is rated 4.8 based on 2,714 reviews