Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.81

4.8 Rating 2,972 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,972 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stephen provided regular contact for our query.”

Helpful Report

(Support) - Posted 2 years ago

“We could not resolve the problem, but that is due to a third party we could not influence.”

Helpful Report

(Support) - Posted 2 years ago

“I could not have asked for better support from Gavin, he's saved us hours of time over the past few weeks with an ongoing project regarding Azure. He has been able to answer any queries that we've had for him without issue. We had a deadline for today and without his assistance we probably would've missed this. Give that man a pay rise! 😁 Thanks again. Brad - IDT”

Helpful Report

(Support) - Posted 2 years ago

“Great support from our account manager. Just a note that if someone wants to be anonymous then it is very difficult if their email address is mandatory and contains their name.”

Helpful Report

(New Customer) - Posted 2 years ago

“Toby presented the Co-Pilot program really well. Any questions i had, Toby was able to answer and went into details explaining the different steps\benefits of the Voyager program.”

Helpful Report

(New Customer) - Posted 2 years ago

“Rob is excellent. Very attentive to our needs, and very responsive when we have questions.”

Helpful Report

(New Customer) - Posted 2 years ago

“Rob Gray and team are doing a great job so far looking after us.”

Helpful Report

(New Customer) - Posted 2 years ago

“Just great helpful and clear technical advice and support....excellent”

Helpful Report

(New Customer) - Posted 2 years ago

“While we would have preferred a quicker response once the ticket was raised with Microsoft the issue was resolved quickly. Thanks for your help.”

Helpful Report

(Support) - Posted 2 years ago

“Quick response with clear information which addressed the question raised Thank you”

Helpful Report

(Support) - Posted 2 years ago

“Emma Howard is very knowledgeable, and very helpful in educating us on how to get the most out of our Microsoft Partnership”

Helpful Report

(New Customer) - Posted 2 years ago

“Great Teams call with Mohammed :)”

Helpful Report

(Support) - Posted 2 years ago

“Promptly informed of unknown issue and resolved.”

Helpful Report

(Support) - Posted 2 years ago

“We were struggling quite a lot with RDS licensing and Matt Raven came in to save the day as he always does! He scheduled multiple calls with different engineers until we had the answers we needed. The completion of a project was dependant on this and Matt understood the urgency, can't fault the service. Thank you! IDT - Brad.”

Helpful Report

(New Customer) - Posted 2 years ago

“Very Happy with the experience received from our dedicated AM, Rob Gray. Rob has shown himself to be extremely pro-active, is always on the front-foot with giving us visibility of new information and also tee'ing up meetings and reviews to discuss over areas of our account that he can see benefit in us addressing. He adds value to us as a business and we are lucky to have him associated with our account and business. A 5* Service from a 5* Guy, Thank You ROB!”

Helpful Report

(New Customer) - Posted 2 years ago

“Stephen is always very helpful”

Helpful Report

(Support) - Posted 2 years ago

“Thank you so much for sorting this so quickly. Very happy. Have a great weekend!”

Helpful Report

(Support) - Posted 2 years ago

“Rob Gray has been incredible helpful with SCOUT, Azure projects and answering my questions around M365. Rob is great at explaining everything in detail and I really appreciate the support he has provided since I began my career in IT nearly 2 years ago!”

Helpful Report

(New Customer) - Posted 2 years ago

“We needed to move over to a new cloud platform quite quickly for our Sophos requirements and I have been very happy with the whole process from start to finish. Ravi & Valerie's introductory/On-boarding calls were excellent, covered everything that we needed to and also any questions or actions that had to be taken after the calls were dealt with very quickly. Edgar has also been extremely helpful and ensured our Sophos transition to the Infinigate portal has gone smoothly. Very professional team and I'm glad we decided to move to the Infinigate Platform.”

Helpful Report

(New Customer) - Posted 2 years ago

“Rob, our account manager, is very knowledgeable and goes above and beyond to ensure we can deliver an excellent service to our customers”

Helpful Report

(New Customer) - Posted 2 years ago

Infinigate Cloud is rated 4.8 based on 2,972 reviews