Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.80

4.8 Rating 2,697 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Thank you for your help.”

Helpful Report

(Support) - Posted 2 years ago

Thanks Rosmarie! We're always happy to help.

Posted 2 years ago

“Thank you for your good support.”

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(Support) - Posted 2 years ago

Thank you for your review regarding the support you received from us. We really appreciate it. Please don't hesitate to contact us if you need any further assistance.

Posted 2 years ago

“Good answer and explanation.”

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(Support) - Posted 2 years ago

Thank you for taking the time to leave a review for us, we really appreciate it. We’re always here if you need assistance again.

Posted 2 years ago

“incredibly supportive and always there to help , keeping me in the loop with new products , new trends , taking a proactive stance. No complaints from me”

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(New Customer) - Posted 2 years ago

Thank you for your kind feedback Charlie. We're so happy that we were able to help you. Please don't hesitate to reach out if you need further assistance from Infinigate Cloud.

Posted 2 years ago

“Thank you Rob Gray for your support and efficient response when required.”

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(New Customer) - Posted 2 years ago

That's great to hear Kal! Thank you for taking the time to leave such a kind review for Rob.

Posted 2 years ago

“Repeatly not following my instructions,”

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(Support) - Posted 2 years ago

Thank you for taking the time to leave a review. We are sorry to hear your experience did not meet expectation on this occasion. If you would like us to investigate this further, please contact us on 0345 249 3303 or via email at partners@infinigate.cloud

Posted 2 years ago

“Provided options and escalated when needed.”

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(Support) - Posted 2 years ago

“Quick response”

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(Support) - Posted 2 years ago

“Issue was Resolved with the help of Microsoft Support team.”

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(Support) - Posted 2 years ago

“Great ownership of issue when highlighted as urgent. Really appreciate the response and willingness to screenshare to help understand the issue. Resolution provided quickly. Thanks Stephen”

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(Support) - Posted 2 years ago

“Excellent support from the Infinigate team.”

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(New Customer) - Posted 2 years ago

“Thanks Rob Gray”

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(New Customer) - Posted 2 years ago

“Rob Gray has always looked after us excellently. Has the answer or finds someone that does. Very responsive and easy to deal with. Def 5*****”

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(New Customer) - Posted 2 years ago

“Thanks Rob Gray for your help today with my NCE query. In fact all my queries are dealt with brilliantly and promptly, we really appreacite you looking after us so well.”

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(New Customer) - Posted 2 years ago

“I was very impressed with Mariel in regards to a billing issue we have experienced with Acronis over the last 6 moths, she was very quick to response and jumped on a Teams call with me to show us the best way to extract billing information for our clients, she is also looking into some outstanding issues we have with Acronis.”

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(New Customer) - Posted 2 years ago

“had a meeting with Rob Gray, very helpful as usual, had a good discussion regarding the benefits of Infinigate.”

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(New Customer) - Posted 2 years ago

“Prompt Response”

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(Support) - Posted 2 years ago

“Good productive meeting with Rob and Team, informative with positive plans in place for future collaboration”

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(New Customer) - Posted 2 years ago

“Breath of fresh air. Very proactive and knowledgeable.”

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(New Customer) - Posted 2 years ago

“Prompt Response”

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(Support) - Posted 2 years ago

Infinigate Cloud is rated 4.8 based on 2,697 reviews