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Infinigate Cloud Reviews

4.8 Rating 2,178 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,178 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a few teething issues to start with but all sorted”

(New Customer) - Posted 4 years ago

Hi Stephen We really appreciate your feedback. Have a great day! Kind regards Vuzion

Posted 4 years ago

Hi Stephen Thank you for your review, we really appreciate your feedback. Kind regards Vuzion

Posted 4 years ago

“Brilliant service!”

(Support) - Posted 4 years ago

Hi That is great to hear. Thank you for your review. Kind regards Vuzion

Posted 4 years ago

“The service is always responsive but on this occasion it took rather a long time to sort out the issue. I don't know the reason for this.”

(Support) - Posted 4 years ago

Hi Peter Thank you for your review. We always strive to complete requests within our Service Level Agreement, however this may not always be possible. If you would like to look us to look into this further please contact our Customer Relations team on 0345 223 9000 option 5 or customerrelations@cobweb.com Kind regards Vuzion

Posted 4 years ago

“great support as normal - thanks guys”

(Support) - Posted 4 years ago

Hi Ian Thank you very much for taking the time to write this lovely review. Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 4 years ago

“............”

(Support) - Posted 4 years ago

Hi Adam Thank you for your review. Kind Regards Vuzion

Posted 4 years ago

“I had to chase this for a response as I wasnt being replied to but once that had happened, the issue was resolved in good time, and what I wanted was provided.”

(Support) - Posted 4 years ago

Hi Nick Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 4 years ago

“Fast and reliable response.”

(Support) - Posted 4 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards, Vuzion

Posted 4 years ago

“Got an answer promptly.”

(Support) - Posted 4 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Vuzion

Posted 4 years ago

“gfjkltkdtukteksdtuk”

(Support) - Posted 5 years ago

Hi Many thanks for your 4 star review. Kindest regards Vuzion

Posted 5 years ago

“Raised a complaint due to no response was phoned to discuss the issues i raised. satisfied now”

(Support) - Posted 5 years ago

Hi Justin We really appreciated the opportunity to discuss your feedback - thank you. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Vuzion

Posted 5 years ago

“Happy with the outcome”

(Support) - Posted 5 years ago

Hi Tom We are really pleased to hear that. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“I didnt hear anything for 24 hours until it was resolved”

(Support) - Posted 5 years ago

Hi We really appreciate you taking the time to write a review. Please do let us know if there is anything else we can assist with. Kind Regards Vuzion

Posted 5 years ago

“Good service”

(Support) - Posted 5 years ago

Hi Thank you for your feedback. Kind regards Vuzion

Posted 5 years ago

“quickly resolved”

(Support) - Posted 5 years ago

Hi John That is great to hear. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“Great support - my main account manager is Darren Roberts. Darren has been very supportive of our business growth and our development as a CSP partner. He has ensured that we have had access to CSP support materials / events and has also introduced us to other Vusion partners and on occasions new business opportunities. Darren is also very supportive of our end clients and also involves Craig Gordon when necessary - both enhance the strength of our business propositions. We are very happy with Vusion, however sometimes support is not as responsive as I'd like. I suspect however that you are very busy. If possible I would like a facility to log an enquiry so that issues can be logged and tracked.”

Posted 5 years ago

Hi Tony Thank you very much for your kind words. We are delighted to hear you are pleased with the service provided by Darren and really appreciate your feedback. Kind regards Vuzion

Posted 5 years ago

“Good. Use of shared screens was effective.”

(Support) - Posted 5 years ago

Hi Thank you for your review, we really appreciate your feedback. Kind regards Vuzion

Posted 5 years ago

“Great Service”

(Support) - Posted 5 years ago

Hi Andrew We are pleased to hear that. Kind Regards Vuzion

Posted 5 years ago

“Dealt with my query quickly and understood the urgency. Thanks”

(Support) - Posted 5 years ago

Hi Johan Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 5 years ago

Hi Johan Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 5 years ago

“Information provided was very good but a copy of the message trace may have been beneficial to pass onto the customer. Other than that as usual a very high level of service was provided.”

(Support) - Posted 5 years ago

Hi Martin Thank you for your review and feedback. Regards, Vuzion

Posted 5 years ago

“Good job and well done”

(Support) - Posted 5 years ago

Hi Thank you for taking the time to review Vuzion. Kind Regards Vuzion

Posted 5 years ago

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Infinigate Cloud is rated 4.8 based on 2,178 reviews