Login

Start Free Trial Are you a business? Click Here

Infinigate Cloud Reviews

4.8 Rating 2,903 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,903 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you”

Helpful Report

(Support) - Posted 2 years ago

“Thanks Great course”

Helpful Report

(New Customer) - Posted 2 years ago

“Happy with the outcome would have given excellent if the response was a little faster.”

Helpful Report

(Support) - Posted 2 years ago

Hi Stephen, we appreciate the candid review, thanks for taking the time to give us valuable feedback.

Posted 2 years ago

“Called and spoke to Stephen who actioned immediately”

Helpful Report

(Support) - Posted 2 years ago

Thank you for taking the time to leave this positive review for Stephen, we're happy to hear that he was able to deal with speedy response. Don't hesitate to reach out to us again if you require further assistance.

Posted 2 years ago

“Quick response with information that resolved the issue.”

Helpful Report

(Support) - Posted 2 years ago

Thank you for taking the time to review our support team, we're happy to hear that your issue was resolved promptly.

Posted 2 years ago

“Good answer and explanation.”

Helpful Report

(Support) - Posted 2 years ago

Thank you for taking the time to leave a review for us, we really appreciate it. We’re always here if you need assistance again.

Posted 2 years ago

“Provided options and escalated when needed.”

Helpful Report

(Support) - Posted 2 years ago

“Quick response”

Helpful Report

(Support) - Posted 2 years ago

“had a meeting with Rob Gray, very helpful as usual, had a good discussion regarding the benefits of Infinigate.”

Helpful Report

(New Customer) - Posted 2 years ago

“quick response”

Helpful Report

(Support) - Posted 2 years ago

“All OK. ...”

Helpful Report

(Support) - Posted 2 years ago

“Happy with the response my only disappointment was the timescale for the response.”

Helpful Report

(Support) - Posted 2 years ago

“Please with support provided..”

Helpful Report

(Support) - Posted 2 years ago

“Support from Jay Wilson has been fantastic. There has been frustration around the speed of response from the wider support team and the requirement to challenge things before action being taken. However, I can't fault Jay. He's been proactive and engaging.”

Helpful Report

(New Customer) - Posted 3 years ago

“Support from Jay Wilson”

Helpful Report

(New Customer) - Posted 3 years ago

“Very responsive”

Helpful Report

(New Customer) - Posted 3 years ago

“I emailed into Support. Stephen Conlon responded saying he couldn't see my query being an issue. After I called him to explain to him I'm not a licencing expert, just the Billing Administrator he spoke me through the steps, but I had to be assertive in saying to him that I'm not clued up on MSPP (the MS Portal). He then happily lead me through it and explained a few things I asked about. Great Service! Just remember most of us don't know what we're doing... that's why we Raise a Ticket. :)”

Helpful Report

(Support) - Posted 3 years ago

“first call itself they identified the issue is with h/w device and now working with H/W team. Good support”

Helpful Report

(Support) - Posted 3 years ago

“Happy with the service on this ticket”

Helpful Report

(Support) - Posted 3 years ago

“Fast and efficient support.”

Helpful Report

(Support) - Posted 3 years ago

«
1
2
3
4
5
»

Infinigate Cloud is rated 4.8 based on 2,903 reviews