Vufold Reviews

4.8 Rating 1,845 Reviews
99 %
of reviewers recommend Vufold
4.8
Based on 1,845 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vufold Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

Anonymous
Anonymous  // 01/01/2019
I am very impressed with hardwood bi-fold doors that you supplied. All the fittings and the doors themselves are very high quality and they look fantastic on my new room on the roof! They also represent excellent value for money. I thought Vufold's staff were very helpful and the only issue I would have is with the delivery - the doors were not collected from Vufold for best part of a week, even though they in stock and, although the delivery company did allow me to pick them up from Milton Keynes, I feel this could have been avoided. However, I don't really have any complaints and am very happy with the doors. Thanks! Paola Farino
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Posted 9 years ago
Great door but had some hairline cracks near the hinges
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Posted 9 years ago
good co to deal with
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Posted 9 years ago
Delivery was handled well with good prior communication. Instructions were on the whole good but could do with being revamped as certain areas were a bit vague and misleading also with a little bit of attention to small hardware details a good product could be made even better
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Posted 9 years ago
We only just have our doors fitted (Finesse 8ft Internal Bifold Doors, oak finish) so in time I might happily change my rating to very good. The company were very helpful and efficient with our order and the doors themselves seem very well made and solid, working smoothly and looking really good. The only issue we had was with delivery which was a day outside the maximum of 10 working days which their delivery company email said clearly was only to be expected in 'remote areas' which we definitely are not ; with a bank holiday and two weekends we ended up waiting two and a half weeks (the one-off faster delivery charge was way outside our budget). This level of delivery service doesn't seem to match with the general Vufold offer. It would also be good to have an option of finished oak as treating them is by no means straightforward.
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Posted 9 years ago
Delivered quickly and easy to install
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Posted 9 years ago
I can say a couple of things did go wrong as part of an initial delivery mix up ( the delivery company would and then would not deliver to a ferry terminal ), the vufold staff however did everything they could to correct the situation and were very helpful .
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Posted 9 years ago
Service and contact was good. When we had a problem with delivery time from suppliers Vufold were happy to help and solved problem! Would definitely recommend!
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Posted 9 years ago
very helpful showroom staff
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Posted 9 years ago
Doors were very well packaged and arrived at the time and date agreed.
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Posted 9 years ago
when i called to say that there were parts missing the girl on the phone responded as well as any good company and shipped out the missing 5 point door lock which arrived next day. well done
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Posted 9 years ago
I picked it up from the store and people were prepared for me to arrive and efficient in the way they dealt with me.
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Posted 9 years ago
Delivered on the agreed date
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Posted 9 years ago
I don't think the person I spoke to on the phone made it clear the particular doors I ordered were oak on inside and aluminium on outside. Otherwise very helpful.
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Posted 9 years ago
Very helpful staff, always promptly follow up a phone call or complaint with an email. Thank you for your time.
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Posted 9 years ago
Product and service very good from Vufold, however let down by the courier service that Vufold use. Failed to deliver on first date and failed to deliver all products on second date. Very annoying when having to take time of work.
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Posted 9 years ago
Just good service, Thankyoiu
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Posted 10 years ago
The goods were delivered on time and not a single screw missing. This is a credit to workmanship and attention to detail that makes this one of the best products we have purchased
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Posted 10 years ago
The doors are of high quality and installed beautifully. We are delighted. Although there was a small bit of damage to one of the original doors Vufold customer service was excellent and delivered a new one the next day. Highly recommended.
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Posted 10 years ago
On the whole we are very pleased with our purchase. After an initial delay in receiving doors due to some miscommunication, which was sorted very efficiently by Amanda, we installed the doors within a day. This was only hamperred by the fact the wrong lock was sent with the doors. This was again sorted quickly and efficiently with little fuss within days. The doors seem very well made with good seals and instructions are reasonably clear. I may have struggled on my own so would recommend someone with building experience to assist to get the best out of the doors. Good quality, good value and good service. Thank you.
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Posted 10 years ago
Vufold is rated 4.8 based on 1,845 reviews