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Vufold Reviews

4.8 Rating 1,960 Reviews
98 %
of reviewers recommend Vufold
4.8
Based on 1,960 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vufold Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

Write Your review

Excellent service , excellent product . The customer service team are very helpful .
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Posted 8 years ago
they are great
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Posted 8 years ago
Delivered when you said you would. Instructions and packaging very clear. Easy to install for the average DIYer
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Posted 8 years ago
Great quality product and well packaged to avoid damage. The delivery was quick and I was contacted to arrange delivery on a specific morning/afternoon and also received a phone call half an hour before with an eta as I had requested. The delivery team were courteous and very helpful. I would definitely recommend this company and would use again myself.
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Posted 8 years ago
Helpful staff, quality of product, well informed of delivery. Items well packaged and complete with tools to aid installation. Full, comprehensive guide to installation a d maintenance. They look great!
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Posted 9 years ago
Really good customer service and supplied a high quality product on time and in spec. Also made great recommendation for fitter. Really pleased with the final result.
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Posted 9 years ago
I am very happy with the product and easy to buy online option. My only gripe would be the site needs to be clear that pre-order now actually means not in stock. When I raised this via a telephone call the member of staff was rude and used statements "it's pretty obvious what pre-order means if you have a problem do you want a refund" Overall product is very good and would recommend just not so sure about the customer service.
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Posted 9 years ago
Thank you for taking the time to review your experience, we are disappointed to hear your mixed feedback as we pride ourselves on giving excellent customer service along with supplying quality products. In this case, the internal doors ordered were made available to ‘pre-order’ online, which means customers can secure stock off an upcoming consignment in the unfortunate event they have fallen out of stock. Apologies if this was not clear on our website and for your experience when querying this with us over the telephone. Action has been taken based on your feedback, and I only hope that should you need to contact us in the future you will see it is certainly not the norm. Many Thanks Amanda
Posted 9 years ago
Service has been excellent from start to finish.delivered on time and no problems at all
Vufold 5 star review on 3rd March 2017
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Posted 9 years ago
great product great price great service thanks
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Posted 9 years ago
The Doors I purchased for my home look fantastic in every way!! Thank you.
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Posted 9 years ago
Sales team 5 not your accounts department 0
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Posted 9 years ago
Excellent doors just wished you would use sticker for the door handle and locking mechanism
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Posted 9 years ago
Delivery of both items were both extremely well packaged and promptly despatched
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Posted 9 years ago
Completely transformed the room.
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Posted 9 years ago
They look like we imagined
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Posted 9 years ago
Nice easy purchase, great comms and easy to deal with.
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Posted 9 years ago
very helpful excellent quality products
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Posted 9 years ago
excellent service & support
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Posted 9 years ago
Excellent service all round.
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Posted 9 years ago
First class product with first class service.
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Posted 9 years ago
Vufold is rated 4.8 based on 1,960 reviews