Vufold Reviews

Name: Vufold
Address: VUFOLD LTD | Doors & Windows, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.79

4.8 Rating 1,985 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

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Terry Adams

FERNANDO PEIRE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased lots of doors from Vufold, first class product and first class customer service, any queries I had were quickly sorted....would highly recommend this company..”

Helpful Report

Posted 7 years ago

Thank you for your review we are glad you are happy with our products and services.

Posted 7 years ago

“Couldn't believe how good this company is. Helpful on the phone from first point of contact. Guided to the most suitable product which arrived virtually the next day, or maybe the day after. Perfectly transported and packaged with not only excellent instructions but also the drill bits to use to fit them. They fit perfectly, work like a dream and look beautiful. Wish every company was this good. 👍”

Helpful Report

Posted 7 years ago

Thank you for your kind review, we are pleased you found everything to your liking. Regards

Posted 7 years ago

“Great doors easy to install!”

Helpful Report

Posted 7 years ago

Thank you for your review we are happy you found the installation easy.

Posted 7 years ago

“Fantastic service and products!”

Helpful Report

Posted 7 years ago

Thank you for your review, we are happy everything is good for you.

Posted 7 years ago

“Really pleased with doors excellent product excellent quality”

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Posted 7 years ago

Thank you for your review, we are glad you are pleased with your doors.

Posted 7 years ago

“Fantastic service. Doors were delivered in 4 days from placing order and arrived in good condition at the time arranged. Once we worked out where everything went the doors were fitted without any problems. The quality of the doors and the fittings supplied are of a very high standard and now there in place they look great. Would use your products again without hesitation. Thank you Vufold”

Vufold 5 star review on 17th January 2019

Helpful Report

Posted 7 years ago

Thank you for your review and adding some photos, if you are able to send these images, as well as a couple from the inside looking out we would give you £50 once they are published on our website customer gallery. Just send them to marketing@vufold.co.uk

Posted 7 years ago

“Very helpful staff”

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Posted 7 years ago

Thank you for your review.

Posted 7 years ago

“Excellent product that looks really good. First class communications at every stage of purchase, pre-sales, sale and delivery. Very easy to install despite the occasional negative reviews to the contrary. Thank you.”

Helpful Report

Posted 7 years ago

Thank you for your review, I am glad you found the installation easy, we aim to make it as straight forward as possible to help our customers

Posted 7 years ago

“Very pleased with the doors. Look great, strong and do the job! They're the centre piece / focal point of our living room!! Everyone says 'wow' when they see the doors. The blinds are excellent. Few issues with the rubber seal peeling back when the main door closes. The lock unfortunately broke but good customer service. All fixed.”

Helpful Report

Posted 7 years ago

Thank you for your review and I am glad your minor issue has been fixed.

Posted 7 years ago

“Easy to deal with, no high pressure sales. Doors arrived and were installed without issues - many thanks.”

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Posted 7 years ago

Thank you for your review, we are happy all has gone well.

Posted 7 years ago

“Responses have been quick. Emails have been replied to even when the company were closed during the Christmas break. Any problem sorted quickly and professionally.Many thanks”

Helpful Report

Posted 7 years ago

Thank you for your review we are glad we have been able to answer all your queries.

Posted 7 years ago

“I ordered doors and they were delivered within days. They are good quality and were easy to fit and now look great. My only two minor comments are that the plastic screw covers for the side posts are poor, I filled the screw holes with wood filler and varnished over and the film company recommended were expensive as they come from Buckingham so I used a more local installer.”

Helpful Report

Posted 7 years ago

Hi John, thank you for your review we are sorry you have had a few issues. The screw cover caps supplied are optional and you don't have to use them. Filling the screw holes with wood filler is fine to do and we are happy you achieved the look you wanted. As you know all our doors come with clear glass and I believe we recommended the Window Film Company, which have offices in Chesham, London and Birmingham. However, I understand you chose a local company who gave you a better price and we are glad you have achieved all that you set out to do.

Posted 7 years ago

“Fantastic service , quick delivery and doors are more than we could have wished for . We would use Vufold again without hesitation and have recommended the company to our friends .”

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Posted 7 years ago

Thank you for your review and recommendation.

Posted 7 years ago

“Doors look great, not too difficult to install, used local joiner. Good pre sales support, visited your showroom, David Ross was very helpful. Just one small issue, one door has fixing bolts top and bottom but the door that attaches to the opening door does not, when the door is open it’s weight causes the fixed door to push out at the bottom. Photos attached”

Vufold 4 star review on 5th January 2019

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Posted 7 years ago

“First class internal oak doors, speed of dispatch and receipt exemplary”

Helpful Report

Posted 7 years ago

Thank you for your review we are glad you are happy with your order.

Posted 7 years ago

“Amazing doors amazing service reordering again soon Rob Salter West Sussex”

Helpful Report

Posted 7 years ago

Hi Rob, thank you for your review, we are glad you love your doors.

Posted 7 years ago

“Brilliant doors really love them”

Helpful Report

Posted 7 years ago

Thank you for your review we are glad you love them.

Posted 7 years ago

“Easy to order delivery was on time, good quality product and after sales service is fab thank you vufold for a good shopping experience highly recommended”

Helpful Report

Posted 7 years ago

Thank you for your review and recommendation we are glad you are satisfied with everything.

Posted 7 years ago

“First class service and quality products.The doors and windows are fantastic and provide a touch of clas to our new extension.”

Helpful Report

Posted 7 years ago

Thank you for your review we hope your extension is going well.

Posted 7 years ago

“Great service, good doors, until I had a problem!! After paying nearly £4000 They wanted to charge me £30 for a new hinge that was scratched, unfortunately I never noticed it until I took off the protective film, by which time the 72 hrs had elapsed, not impressed!!!”

Helpful Report

Posted 7 years ago

Dear Mr Bishop, thank you for your review and appreciation of our products and service. We don’t like it when any of our customers are less than 100% satisfied, which is why we have fully investigated your recent experience. We pride ourselves on the quality of our doors and fittings, which is why our sets of hinges are supplied individually inserted into small card boxes, where they are well packaged to reduce the chance of damage in transit. It is a standard part of our practice and customer care, that we do ask all customers to check their ordered items for any missing or damaged parts within 72 hours of receipt of the goods. We also ask that this is done before installation, as that protects customers should any problems be identified. If customers do encounter any issues at this point, and we are at fault, we do send replacement parts free of charge. As you mention in your review, your problem was reported to us after the doors had been installed, a full week after delivery and outside of out Terms and Conditions for providing replacements. As a result, it is difficult for us to ascertain where, when or how the damage occurred. As was explained to you, we normally only provide hinges in full sets, but on this occasion, we are prepared to provide a single replacement one at the significantly reduced cost of £30 as a good will gesture. We feel, given all the circumstances of this unfortunate experience, that our offer is fair one and we hope that you will take it up. Once again, we apologise for your disappointment and hope that our doors go on to provide you with years of pleasure and enjoyment. Kind regards Vufold.

Posted 7 years ago

Vufold is rated 4.8 based on 1,985 reviews