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Vufold Reviews

4.8 Rating 1,958 Reviews
98 %
of reviewers recommend Vufold
4.8
Based on 1,958 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vufold Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent product that looks really good. First class communications at every stage of purchase, pre-sales, sale and delivery. Very easy to install despite the occasional negative reviews to the contrary. Thank you.
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Posted 7 years ago
Thank you for your review, I am glad you found the installation easy, we aim to make it as straight forward as possible to help our customers
Posted 7 years ago
Very pleased with the doors. Look great, strong and do the job! They're the centre piece / focal point of our living room!! Everyone says 'wow' when they see the doors. The blinds are excellent. Few issues with the rubber seal peeling back when the main door closes. The lock unfortunately broke but good customer service. All fixed.
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Posted 7 years ago
Thank you for your review and I am glad your minor issue has been fixed.
Posted 7 years ago
Easy to deal with, no high pressure sales. Doors arrived and were installed without issues - many thanks.
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Posted 7 years ago
Thank you for your review, we are happy all has gone well.
Posted 7 years ago
Responses have been quick. Emails have been replied to even when the company were closed during the Christmas break. Any problem sorted quickly and professionally.Many thanks
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Posted 7 years ago
Thank you for your review we are glad we have been able to answer all your queries.
Posted 7 years ago
I ordered doors and they were delivered within days. They are good quality and were easy to fit and now look great. My only two minor comments are that the plastic screw covers for the side posts are poor, I filled the screw holes with wood filler and varnished over and the film company recommended were expensive as they come from Buckingham so I used a more local installer.
Helpful Report
Posted 7 years ago
Hi John, thank you for your review we are sorry you have had a few issues. The screw cover caps supplied are optional and you don't have to use them. Filling the screw holes with wood filler is fine to do and we are happy you achieved the look you wanted. As you know all our doors come with clear glass and I believe we recommended the Window Film Company, which have offices in Chesham, London and Birmingham. However, I understand you chose a local company who gave you a better price and we are glad you have achieved all that you set out to do.
Posted 7 years ago
Fantastic service , quick delivery and doors are more than we could have wished for . We would use Vufold again without hesitation and have recommended the company to our friends .
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Posted 7 years ago
Thank you for your review and recommendation.
Posted 7 years ago
Doors look great, not too difficult to install, used local joiner. Good pre sales support, visited your showroom, David Ross was very helpful. Just one small issue, one door has fixing bolts top and bottom but the door that attaches to the opening door does not, when the door is open it’s weight causes the fixed door to push out at the bottom. Photos attached
Vufold 4 star review on 5th January 2019 Vufold 4 star review on 5th January 2019 Vufold 4 star review on 5th January 2019
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Posted 7 years ago
First class internal oak doors, speed of dispatch and receipt exemplary
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Posted 7 years ago
Thank you for your review we are glad you are happy with your order.
Posted 7 years ago
Amazing doors amazing service reordering again soon Rob Salter West Sussex
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Posted 7 years ago
Hi Rob, thank you for your review, we are glad you love your doors.
Posted 7 years ago
Brilliant doors really love them
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Posted 7 years ago
Thank you for your review we are glad you love them.
Posted 7 years ago
Easy to order delivery was on time, good quality product and after sales service is fab thank you vufold for a good shopping experience highly recommended
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Posted 7 years ago
Thank you for your review and recommendation we are glad you are satisfied with everything.
Posted 7 years ago
First class service and quality products.The doors and windows are fantastic and provide a touch of clas to our new extension.
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Posted 7 years ago
Thank you for your review we hope your extension is going well.
Posted 7 years ago
Great service, good doors, until I had a problem!! After paying nearly £4000 They wanted to charge me £30 for a new hinge that was scratched, unfortunately I never noticed it until I took off the protective film, by which time the 72 hrs had elapsed, not impressed!!!
Helpful Report
Posted 7 years ago
Dear Mr Bishop, thank you for your review and appreciation of our products and service. We don’t like it when any of our customers are less than 100% satisfied, which is why we have fully investigated your recent experience. We pride ourselves on the quality of our doors and fittings, which is why our sets of hinges are supplied individually inserted into small card boxes, where they are well packaged to reduce the chance of damage in transit. It is a standard part of our practice and customer care, that we do ask all customers to check their ordered items for any missing or damaged parts within 72 hours of receipt of the goods. We also ask that this is done before installation, as that protects customers should any problems be identified. If customers do encounter any issues at this point, and we are at fault, we do send replacement parts free of charge. As you mention in your review, your problem was reported to us after the doors had been installed, a full week after delivery and outside of out Terms and Conditions for providing replacements. As a result, it is difficult for us to ascertain where, when or how the damage occurred. As was explained to you, we normally only provide hinges in full sets, but on this occasion, we are prepared to provide a single replacement one at the significantly reduced cost of £30 as a good will gesture. We feel, given all the circumstances of this unfortunate experience, that our offer is fair one and we hope that you will take it up. Once again, we apologise for your disappointment and hope that our doors go on to provide you with years of pleasure and enjoyment. Kind regards Vufold.
Posted 7 years ago
Quality materials, Doors are difficult to align
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Posted 7 years ago
Excellent product, excellent service.
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Posted 7 years ago
Thank you for your review.
Posted 7 years ago
Good quality products.
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Posted 7 years ago
Thank you for your review.
Posted 7 years ago
Received very satisfactory treatment from customer services with dealing with a problem.
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Posted 7 years ago
Thank you for your review we are glad any issues were dealt with well.
Posted 7 years ago
I am very pleased with the internal bifold doors; the product was delivered as per schedule, securely packed and in good condition. My carpenter was able to install the door in one day and the door appears very neat in our house. It is a high quality product and looks neat; all the accessories fitted well and are smooth to operate. I highly recommend Vufold to anyone looking for internal doors. Thank you.
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Posted 7 years ago
Thank you for your review we are glad you are happy with your doors.
Posted 7 years ago
I have just finished a kitchen extension and the 1.2M Bifold was a perfect solution. The product was excellent and the service the same. Fitting was easy to follow and looks fantastic in place. Extremely satisfied with the product - perfect solution
Vufold 5 star review on 28th December 2018 Vufold 5 star review on 28th December 2018 Vufold 5 star review on 28th December 2018 Vufold 5 star review on 28th December 2018 Vufold 5 star review on 28th December 2018 Vufold 5 star review on 28th December 2018 Vufold 5 star review on 28th December 2018
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Posted 7 years ago
Excellent customer service throughout the transaction and really pleased with the quality and look of the internal bifold doors. Would definitely recommend and use again.
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Posted 7 years ago
Thank you for your review we are happy you are pleased with your internal doors and would recommend them.
Posted 7 years ago
Vufold is rated 4.8 based on 1,958 reviews