Login
Start Free Trial Are you a business? Click Here

Vufold Reviews

4.8 Rating 1,942 Reviews
98 %
of reviewers recommend Vufold
4.8
Based on 1,942 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vufold Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

Write Your review

Excellent service from speaking to Josh to getting the goods delivered. Would defiantly recommend.
Vufold 5 star review on 29th March 2023
Helpful Report
Posted 2 years ago
Hi Joe, Many thanks for your kind review - pleased to hear you are happy with the service and we are most grateful to you for recommending Vufold. Best regards Vufold
Posted 2 years ago
Doors well made with a very smooth finish .Delivered on time.
Helpful Report
Posted 2 years ago
Hi Roy, Thanks for the 5-star review and thanks for sharing how pleased you are with your doors and the finish. Best regards Vufold
Posted 2 years ago
Easy to order, good delivery
Helpful Report
Posted 2 years ago
Thank you for your review, and its great to hear you are happy with the service. Many thanks Vufold
Posted 2 years ago
Great product and fantastic service, recommended by a friend I will also be recommending in the future
Vufold 5 star review on 19th March 2023 Vufold 5 star review on 19th March 2023 Vufold 5 star review on 19th March 2023
Helpful Report
Posted 2 years ago
Many thanks for the great review Phill - we really appreciate you sharing how pleased you are with both the product and service received. Thank you also for the recommendation! Kind regards Vufold
Posted 2 years ago
Great products
Helpful Report
Posted 2 years ago
Many thanks for the 5-star review. Best regards Vufold
Posted 2 years ago
I had a great experience when ordering the doors - all the questions I had were answered. The doors arrived when they said they would. They look fantastic and I love them!
Helpful Report
Posted 2 years ago
Hi Maureen, Thank you for taking the time to share your kind feedback and we are delighted to hear how pleased you are. 'I love them!' - wow, that's fantastic news! Many thanks Vufold
Posted 2 years ago
Great to deal with from quote to order and very quick delivery cannot fault the service I have had
Helpful Report
Posted 2 years ago
Thank you for sharing how pleased you are with the service received Richard, and your 5 out of 5-star rating is very much appreciated. Many thanks Vufold
Posted 2 years ago
Perfect experience. Excellent customer service, really good delivery with super helpful delivery men. I am extremely pleased with the quality of the doors which were installed by a fitter with no issues and look great!
Helpful Report
Posted 2 years ago
Thank you for sharing your experience Peter, we are delighted to hear how pleased with everything you are. Many thanks Vufold
Posted 2 years ago
Having visited the Showrooms and being very impressed with the quality, an internal 3 door set was ordered I would like to congratulate Vufold as the products and service has been outstanding throughout the process 5 Star Service Well Done
Helpful Report
Posted 2 years ago
Thank you for your fantastic feedback! We really appreciate you sharing how pleased you are with the quality of our products and also the service received. Many thanks Vufold
Posted 2 years ago
very good quality doors, delivered promptly
Helpful Report
Posted 2 years ago
Many thanks for the 5-star review Andrew - we are pleased to hear you are happy with the quality of your doors. Best regards Vufold
Posted 2 years ago
Seamless process from ordering to delivery. Purchased on recommendation of our neighbour so we're able to see in situ before ordering. Yet to fit but are pleased with the items supplied and clear instructions.
Helpful Report
Posted 2 years ago
Hi Julie, Thank you for your kind review. We are pleased to hear you have been happy with everything so far, and we would be delighted to hear further from you once you have installed your door. Many thanks Vufold
Posted 2 years ago
Helpful telephone service and doors delivered within a few days.
Helpful Report
Posted 2 years ago
Thank you for rating our service 5 out of 5-stars! Many thanks Vufold
Posted 2 years ago
Very impressed. Look great.works well easy to fit. Read instructions several times Have ordered external byfolds as well.many thanks
Helpful Report
Posted 2 years ago
Hi Lee, Thanks for the great feedback - pleased to hear how impressed you are, and thank you also for your repeat business. Kind regards Vufold
Posted 2 years ago
Great quality, easy to fit and excellent service!
Vufold 5 star review on 9th February 2023
Helpful Report
Posted 2 years ago
Many thanks for the kind feedback Peter, and thank you for sharing a photo of your project - your installation looks great! Glad to hear you are happy with both your purchase and the service received. Best regards Vufold
Posted 2 years ago
Great friendly knowledgeable team. Thank You.
Helpful Report
Posted 2 years ago
Hi Ken, Thank you for the lovely feedback. Kind regards Vufold
Posted 2 years ago
Excellent quality doors. Very quick delivery. Easy to follow instructions!
Helpful Report
Posted 2 years ago
Many thanks for the 5-star review! We are pleased to hear you are impressed with the quality and thank you for sharing how easy you found our assembly instructions to follow. Best regards Vufold
Posted 2 years ago
Good service good product very helpful from start to completion Bob percy
Helpful Report
Posted 2 years ago
Hi Bob, Thank you for sharing how pleased you are with both the product and service received - great to hear! Many thanks Vufold
Posted 2 years ago
First class in every way. Good product. Good showroom staff. Good delivery. Excellent.
Helpful Report
Posted 2 years ago
Hi Bob, Thank you for the excellent feedback! We are delighted to hear how pleased with everything you are. Many thanks Vufold
Posted 2 years ago
Part arrived slightly damaged but couldn't send a replacement as non available until another production run which could have been 4-6 weeks. The doors are part of an extensive renovation on our house and I couldn't hold all the work up to wait for a replacement. Only solution they offered as a "filler kit".
Helpful Report
Posted 2 years ago
Dear David, Thank you for taking the time to share your experience, and we are sorry to hear of your disappointment. You initially contacted us 24 hours following receipt of the doors to advise that your wife ran her hand over the edge of the frame head and it had splintered. From the images supplied it did look like there had been some kind of impact, however, due to the short timescale of it being in your possession, it was only right to offer you a replacement part. For stocked items we would normally deliver within 3 – 5 days. It is unfortunate and we are extremely sorry that we are awaiting delivery from our factory for the required part, and you are right in what you say in that we anticipated a 4 – 6 week lead time. During a telephone conversation you did initially advise us you weren’t installing for a few weeks so we were hoping we could get the replacement to you in time. However, you later advised us that you needed the part sooner so it wouldn’t hold up your project. You did request a refund of between £50 and £100 which is the only reason we offered you a wax repair kit as you had indicated you would look to repair the area. As you reported something visually you are unhappy with, we still feel it only right that you should have a replacement part. Since offering you the replacement part this is the latest communication we have received from yourself. Based on your experience, we will feed this back to our packing department and delivery company for improvements on handling, and we will also re-look at our stock replenishment ordering processes to reduce shortages. Please can you kindly contact a member of the aftercare team to advise how you wish to proceed, and please accept our apologies for any inconvenience caused. We do hope once you have completed your installation you get many happy years of use from your Vufold internal doors. Kind regards Vufold
Posted 2 years ago
Definitely would recommend so pleased with the doors and friendly staff.
Helpful Report
Posted 2 years ago
Hi Heather, Thank you for your 5-star review. We are delighted to hear how pleased you are with your doors, and It's lovely of you to share how friendly you found our team. Thank you for the recommendation Heather. Kind regards Vufold
Posted 2 years ago
Vufold is rated 4.8 based on 1,942 reviews