Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,001 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“The louvered air vents were as described and dimensionally precise. Customer service cannot be faulted. I would not hesitate in recommending Vital Parts services. Thank you.”

Helpful Report

“Telflon furniture glides: Really good. Put 6 on a stack of 4 x 4ft reptile vivariums in a stack (very heavy). Allows me to slide out stack on a lino floor to access plugs/heating controls. Minimal effort needed. Brilliant.”

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“Great service, very fast response and great prices”

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“Excellent Service fast delivery”

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“Pleased and satisfied with my purchase. Have ordered from your company before so knew where to come for further items.”

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“Easy and confident transaction, great company to do business with. I am making regular purchases now and I'm glad I have them as my go-to for my business. would recommend from my experience. Rob Argent, Comstation Ltd.”

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“Perfect for the jobs intended”

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“customer service in response to my queries was excellent, always swift replies, personally, that's what any customer wants, gives confidence in purchasing and trusting the company in the future, and recommending it to others too”

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“Only bought felt pads for chair legs to protect wooden floor. They are perfect thickness / not too thick to drag and fall apart. Good self adhesive.”

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“Exactly what I wanted and at the right price.. Despite postal delays, due to Covid, items arrived very quickly. Thank you.”

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“quick service , the fittings i received were good they did the job . good company to deal with”

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“the website is easy to use, I placed an order with no issues”

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“fast, accurate delivery of an excellent product”

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“Perfect, just what I needed. I ordered the wrong ones but Vital Parts rung me up to check the order, received the next day. Above and beyond.....”

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“Happy with the service and the quality of the goods revived. Will deal again, many thanks.”

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“all went well with order quality good and prompt delivery.”

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“There was a delay on the parts available but they rang to advise, parts arrived within timeframe; parts of good quality”

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“Good service with paperwork sent as well. Thanks”

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“Exactly as needed - speedy delivery”

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“Swift service, backed by a good e-mail tracking/delivery system. Also considering the low value of my orders the postage charged is very reasonable compared to many other companies out there.”

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Vital Parts is rated 4.7 based on 3,001 reviews