Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,981 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,981 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 5th May 2024

Imran Ali

Vital Parts 5 star review on 11th April 2024

John Schoon

Vital Parts 5 star review on 21st March 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Vital Parts 5 star review on 20th August 2023

Karen TAYLOR

Vital Parts 5 star review on 13th August 2023

Mark Gough

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good hardware better than those stick on ones”

Helpful Report

“Dry good ,fitted the legs no more pain from the floor”

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“Did the job for my wobbly kitchen bar stools.”

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“Thought they were going to be too loose but they appear to stay on ok”

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“does the job”

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“all came on time and look good”

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“Very good but unfortunately I ordered the wrong size”

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“Loved the feet, they just finished of the stool I made for my daughters friends wedding present. They could have maybe arrived a day earlier but that was down to the Royal Mail not Vital Parts, they couldn't have been more helpful. Thank you”

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“Just what i was looking for to support the tray on a morrocan spider leg tray table,this product fitted the job perfectly,dispached very promptly,very happy.”

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“Customer service is excellent. The only issue I have is that the full quantity of desk feet I ordered was not available and I wasn't advised until I received the order. Other than that the ordering process was easy and Kelsey was very helpful. We will definitely be using Vital Parts again.”

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“Efficient service even with 1 foot missing!”

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“Nice to find a local company selling plastic items. Only criticism I had was I ordered items online to believe everything was in stock only to receive a phone call minutes away from collecting my items to be told you were out of stock on some items. The lads in warehouse did a grand job on trying to find an alternative.other parts turned up by post.overall very pleased with service and would recommend and use company again.”

Helpful Report

“Items exactly as described and arrived on time. My only gripe is the cost of postage and packaging - it exceeded the cost of the items themselves.”

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“Only rubber bushes ordered but they were the right size and came promptly. The package costs were excessive for a very small order.”

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“Good service. Review requested before parts received though”

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“Very Satisfied”

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“Quick service, correct parts but a postal cost of £4.85 on top of the £4.70 cost of the parts seems excessive. Could they not have been sent second class post in view of the size and lightness of the parts?”

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“The items look fine. Haven't had a chance to use yet.”

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“Very fast service, and items fitted as discribed. Would use again. 0”

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“Extremely good service and customer care, it would be helpful if a vat receipt was issued with the goods rather than having to request one, this is the only reason I did not click the star Very Good.”

Helpful Report

Vital Parts is rated 4.7 based on 2,981 reviews