Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as expected”

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“A reliable and helpful specialist supplier.”

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“arrived and correct”

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““Four candles? No, ‘andles for forks” Vital parts made me smile - it’s the online equivalent of an old fashioned hardware store. Found everything easily on their tidy website and it arrived quickly too. Top marks Vital Parts!”

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“Good price for what looks like a quality parts that were delivered promptly.”

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“Very efficient, even if there was a problem with the order made.”

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“Easy to order , stock available and delivered as confirmed”

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“Needed a plug for a 150mm vent pipe when not in use. Mostly found test plugs, not what I wanted, but easily found exactly what i needed at vital parts. The tube insert by itself is a loose fit, but when combined with the tapered inset and some polystene beads is perfect.”

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“Easy to use web site. Correct goods delivered in good time. What more can anyone ask?”

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“I Ordered the wrong item this was quickly sorted out. Now have have correct item excellent service.”

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“Vital Part supplied me with good quality items at a good price. Their delivery was very swift - will definitely do business with them in the future.”

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“Parts ordered were excellent”

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“Good attentive helpful servicej”

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“Delivered on-time without any problems”

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“Great service thank you. Cheapest item I could find after w Google search and easy to order. Quick delivery and quality parts received so all round very pleased thank you 👍”

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“Excellent service, correct component. THANK YOU.”

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“Rapid delivery of just what I needed. Glides for furniture legs easy to fit and work well.”

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“A wide selection of everything you haven't been able to find. I needed some rubber feet for patio furniture and sliders for dining chairs. The only problem was working out which, of the seemingly endless range sold by Vital Parts, were the right size. Once that was done, ordering was easy and the goods arrived when promised.”

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“Fast service. Good communication”

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“Very good service, items provided were good quality, all in all a firm I would recommend... pat mansen.”

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Vital Parts is rated 4.7 based on 3,000 reviews