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Vital Parts Reviews

4.7 Rating 3,000 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,707
 Metrics Info
4.7
Based on 3,000 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Graham
Verified Buyer
“Just as described and work well.”
Helpful Report
Gloria
Verified Buyer
“Excellent web site and products. I have used them several times and have always been pleased.”
Helpful Report
Gary
Verified Buyer
“VERY GOOD SERVICE ....VERY POLITE AND SWIFT DELIVERY”
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Alistair
Verified Buyer
“Product was acceptable but service was UNACCEPTABLE You offer a next day service but it took you four days to ship Did not even get an acknowledgement of my complaint”
Helpful Report
Lynda
Verified Buyer
“Exactly what I needed for our recliner chairs. Every time we move the chairs at least one of the tilting feet breaks. Had to order more than I needed because of minimum order value but at least we have some in reserve now. Many thanks for the quick service.”
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Darryl
Verified Buyer
“I ordered 7/16 black nut caps, unfortunately, I had to wait for the next manufacturing run but it was worth the wait. I was kept informed at all times as to when they would be delivered. Thanks a lot for a great service.”
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Isabel
Verified Buyer
“Service was superb, ordered on Friday night and delivered late afternoon on Saturday. Can't get any better than that!”
Helpful Report
J
Verified Buyer
“Fast and efficient service received from Vital Parts, very pleased with the items received and would definately recommend this supplier.”
Helpful Report
Anonymous
Verified Buyer
“Locking handles 12 mm diameter male thread arrived on time and very good price”
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George
Verified Buyer
“Customer service gave easy contact, excellent response and rapid and effective action.”
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M Abbotts
Verified Buyer
“Good service”
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Janet
Verified Buyer
“Brilliant, arrived promptly, perfect fit!”
Helpful Report
Paul
Verified Buyer
“Excellent just what I wanted”
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Anonymous
Verified Buyer
“Great price and product.”
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Paul
Verified Buyer
“The plastic chair leg inserts were perfect”
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Susan Taylor
Verified Buyer
“Excellent service. Very helpful and follow up”
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Patricia
Verified Buyer
“Good product fitted exactly”
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Daniel
Verified Buyer
“Delivery was prompt. Product exactly as specified”
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Adam
Verified Buyer
“I was looking for something to protect the edges of my 1 inch thick MDF board workbenches in my van and the edging supplied did the job perfectly. Quick delivery also meant that I was up and running in no-time at all!”
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Mark
Verified Buyer
“brilliant to deal with, made the whole process very easy”
Helpful Report
Vital Parts is rated 4.7 based on 3,000 reviews
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