Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,004 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looked online for a solution to a minor domestic technical issue. Found Vital Parts and then had a pleasant surprise to learn that they are located just a few minutes drive from where I live. I paid them a visit in person and even though I was very much the small customer, Vital Parts proved to be extremely helpful and solved my problem. They are a genuine company who will deal with the larger customer, but who will not ignore the small customer. Unlike some Companies they seem to work on the principle of treating everyone well. One never knows. The contacts of a small customer can occasionally pay dividends!”

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“Good to be able to discuss the order by 'phone with a real person.”

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“product perfect fit for chair legs.arrived within 3 days as stated”

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“Good advice. Prompt service and an excellent product. Item was well packaged and delivered as promised. Recommend definately.”

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“Easy to order and a fast delivery. I also got email updates regarding the status which was excellent. So pleased that I am looking at opening an account with them!!! Well done all.”

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“A quick, courteous helpful response that led to us solving a problem. Very satisfied.”

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“Good website, quick delivery and a quality product.”

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“Quick delivery”

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“I ordered “Nail On Glides - NAI016” but received quite a different style of glides similar to "Nail On Glides - NAI003" which I consider to be quite a different product. Unfortunately I needed to install this over the weekend and has to use what I received which was a shame.”

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“The product was exactly as described and fit for the purpose we wanted.”

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“Excellent Price, Excellent Delivery, What else can I say. Thankyou.”

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“Parts arrived quickly.”

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(Charing Branch) -

“Very easy information and prompt delivery”

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“I ordered two types of rubber insert feet for metal kitchen chairs - one set was ribbed which fitted but the other set which were angled were not ribbed and too big for the chairs. The size seemed the same on the web site but I did not pick up one set was ribbed and the other not. I will come back to you when I run out of rubber feet.”

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“Items exactly as shown. very pleased with product”

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“Everything ok. Very good products.”

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“This arrived earlier than expected and appear to do the job that they had been ordered for.”

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“Service was first class and most helpful.”

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“Excellent service and good prices”

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“Ordered some important samples after placing a small order (OPG032), but heard nothing about them - so don't know if they will be coming with the shipment I ordered or not.... These samples will be for large scale production once prototypes are finalised, so some feedback regarding the sample orders would be great.”

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Vital Parts is rated 4.7 based on 3,004 reviews