Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivered exactly what I required”

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“Excellent company to deal with.”

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“Excellent company. Very helpful on the phone and my Vital Parts were dispatched swiftly and competently.”

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“Perfect. So many products that you can find just what you need for a tricky job.”

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“Good prompt service - will use again”

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“Arrived promptly was exactly as I ordered. I am well satisfied with my items.”

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“All excellent”

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“Ordered some replacement feet for clothes airer. Order arrived promptly, items in good condition and as detailed on website. Very pleased. Thanks Vital Parts”

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“Delivery seemed a long time in coming, but when I emailed to ask where my little package of Slide and Glide buttons was, the response from Harry Stockford was sympathetic and instant - a new package was sent out at once. I was very pleased and impressed. Of course, the original package arrived on the very day of my enquiry! It was sent back marked "Return to Sender".. I hope it too arrived safely.”

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“Excellent service, very helpful staff via phone call”

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“Excellant service and speedy delivery. Just what we wanted.”

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“Good website. Excellent customer service over the phone. Efficient despatch. Very impressed.”

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“Excellent service”

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“Product fitted like a glove. Very happy!”

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“Timely arrival of parts. Contents as ordered and did the job.”

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“Super quick service - very impressed”

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“Easy - concise - on time - what more do you want !”

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“Ideal for the purpose”

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“Fir tree plugs were just the job for fixing new polythene sheets to the metal struts of an old wall greenhouse; I' been looking for this fixing for some time. Ordered Monday, delivered Friday I was ready to start, but the plugs were marginally too small (my measurements were off). No matter, returned on Monday right sized replacements delivered on Wednesday- and no repeat delivery charge! Job now done. One word of caution; if the plug is good fit it can't be removed or reused; fortunately I had allowed for one or two mistakes.”

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“Quality product that matchedd the description perfectly”

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Vital Parts is rated 4.7 based on 3,000 reviews