Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initially I ordered the wrong part and Chris sorted everything out for me. Thanks a million.”

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“Very quick delivery, excellent service!”

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“5***** service thank you very much”

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“I was very impressed with the service I received. Being able to send for a sample part meant I could see if the part was suitable before ordering a quantity - I ended up having to send for a second as the first sample was not quite what I was looking for - and delivery was quick and efficient. Thank you”

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“Exactly as I expected. Good quality at a very reasonable price. Thanks”

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“Very helpfull and prompt in changing my order at no extra expense”

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“Ordered, delivered, good quality items . No problems”

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“Excellent company to deal with. I made a bit of a mess up with my first order but Vital Parts put everything right even though my order was ready to ship. The product (teflon screw on floor protectors) was also excellent.”

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“Good service, part was correct and worked very well, quick delivery, excellent price. Will use vital parts again.”

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“Excellent service, products and fast delivery.”

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“Excellent range of products at good value prices, and fast delivery. Service A*.”

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“Promptly delivery. Good value for money.”

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“Great product and easy to fit - even a few spares thrown in!”

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“Excellent service. Delivered very quickly, Good product.”

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“Great all round”

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“Arrived promptly and just what I needed thank you”

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“good service ,very prompt and no fuss definitely will be using these guys again”