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Vital Parts Reviews

4.7 Rating 2,981 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,331
 Metrics Info
4.7
Based on 2,981 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Steven
Verified Buyer
“Great service and product”
Helpful Report
Anonymous
Verified Buyer
“Vital Parts has an excellent website which displays in detail its various sale items. Dispatch and delivery were prompt and the goods received were exactly as required. What more could one want?”
Helpful Report
Anonymous
Verified Buyer
“Bought 10 3/4 inch ferrules. Good price and quick delivery.”
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Peter
Verified Buyer
“Product received promptly and as described.”
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Anonymous
Verified Buyer
“Quick service, good advice about what to buy when manufacturer had stopped making the original part. Good value! Definitely recommend.”
Helpful Report
Jason
Verified Buyer
“Very happy with the product and the size was spot on. Will be buying more in time”
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Frank
Verified Buyer
“Arrived on time”
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Joseph
Verified Buyer
“Great to deal with lots of patience Always call on they are great.”
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Gary
Verified Buyer
“Great service. Delivered on the day expected will use again. Thanks”
Helpful Report
Anonymous
Verified Buyer
“My order arrived v quickly and was perfect. 2days later another delivery for a.n.other arrived - ?”
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Dhaneesh
Verified Buyer
“order delivered on time, regular contacts maintained from the sales team. all seems good and happy to continue with the business with Vital parts”
Helpful Report
James
Verified Buyer
“great service & quick response”
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Ian
Verified Buyer
“Vital parts were very helpful with my order and communicated well when the item I ordered was out of stock. They gave me a suitable alternative with minimal fuss and proceeded to dispatch the order rapidly”
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Tim
Verified Buyer
“Very good service, dispatched on time, good product, satisfied customer”
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Debbie
Verified Buyer
“Parts in stock and delivered without any drama - Would use again”
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Anonymous
Verified Buyer
“Good quality, quick response, and good service.”
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Pierre
Verified Buyer
“Hello, it is really amazing that you ask me for an opinion while my order is still not delivered ! For your information, it was passed to you 20 days ago... And on the other hand, customs duties were asked of me for an amount equal to about 30% of the price! I’m sorry to tell you, but I won’t order any more products from sites that are not part of ln Europe because it’s really too complicated. Cordially”
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Sean
Verified Buyer
“As an amateur maker it is often difficult sourcing appropriate parts when ignorance sometimes leads to a bad choice. I got lucky with Vital Parts: the adjustable rubber feet are perfect for my cajon build. I will be back for more.”
Vital Parts 5 star review on 21st March 2023
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David
Verified Buyer
“Great product selection and prices. Found exactly what I needed. Super quick delivery as well. Great service from Vital Parts.”
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Sheryl
Verified Buyer
“Parts arrived quickly and are as described”
Helpful Report
Vital Parts is rated 4.7 based on 2,981 reviews
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