Vital Parts Reviews

4.79 Rating 1,155 Reviews
95 %
of reviewers recommend Vital Parts
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
customer service
4.69 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at

Visit Website





Unit 17 Palace Industrial EstateBircholt Road

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Customer Service is second to none!!! Lisa went the extra mile to try to help me.
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Very helpful company. Online chat was good and I got exactly what I needed to complete the refurbishment of my old chairs.
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Staff are wonderfully helpful, I found the web pages a bit slow and clunky, could maybe do with a refresh and clearer signposting.
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Found the perfect part I was looking for on Vital Parts' website. Really fast delivery, great service.
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Good quality plugs .Nice tight fit , ideal for the job and all at a good price.
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Just what I wanted and very fast dispatch - Recommended
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Very easy to order online with really good delivery. No complaints. Would recommend.
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Everything was great. Thank you
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All good, right parts all on time
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As expected. Looks good. Speedy delivery. Will use again.
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Excellent selection of tube inserts.
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Item came quickly and exactly what I needed
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Very efficient and quick service. Would definitely recommend this company.
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Good product
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Super friendly and helpful on the phone, and efficient at getting order to me. Would happily recommend Vital Parts.
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Everything ordered has been delivered when they said it would, pleased with the parts ordered and will use them again, great on line service
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Picking and despatching 4 identical items already clearly identified and paid for is not exactly on a par with brain surgery. If something had gone wrong, we’d have told you.
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Prompt delivery of what we needed without fuss
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Vital Parts is rated 4.79 based on 1,155 reviews