Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product - as described. Arrived in allotted time.”

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“Speedy and good range of products”

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“Prompt and goods are OK”

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“Fantastic value and great products. i placed order incorrectly. I rang and the order was corrected quickly.”

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“very good service, the only issue we had were with stock levels on the parts we required and we had to change the part to suit the stock level”

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“good service... quick delivery.”

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“Good communication and service”

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“Everthing arrived correctly and on time”

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“Very good service, delivery on time, i would use Vital Parts again.”

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“No issues, exactly what I ordered, delivered on time,excellent.”

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“Great response to provide samples and order delivered promptly.”

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“A slick service. It has many components you are looking for when doing display or exhibition design. I could have done with this company years ago to solve problems.”

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“I was looking for a product to fix to the bottom of my garden chairs as they were getting stuck in the decking. The ferrules worked out perfectly and also protect the decking. Good strong product”

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“I made a mistake on ordering,one I did not order enough pads the other the wrong size and vital parts rectified my mistake promptly and free of charge. Excellent service!”

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“Excellent service, Thank you. Good speedy delivery”

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“Did the job.”

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“Great choice of items on offer. Can buy small quantities or single items which are quickly dispatched. Vey pleased with the quality of the various item I bought. Would buy again from this company.”

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“Excellent fast service. Great range of products at a competitive cost. Thank you.”