Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, especially on calling customer service line for help”

Helpful Report

“All very satisfactory: Good to have a choice of products at a reasonable price, and our order was very prompty processed and delivered.”

Helpful Report

“Nice easy site to navigate no problems with delivery’s”

Helpful Report

“Large selection of garden furniture replacement feet available enabled me to get just what I wanted. Delivery very good.”

Helpful Report

“5 star just the job”

Helpful Report

“Fast delivery and product exactly as described.”

Helpful Report

“Such a quick response to an order. The items I bought did exactly what they said they would.”

Helpful Report

“Discovered this company by accident whilst looking for cabinet makers supplies. Very satisfied their range and speed of service.”

Helpful Report

“Excellent service. Very good access to product information”

Helpful Report

“Excellent service, look forward to dealing more with you”

Helpful Report

“Parts exactly what I required. relatively quick delivery. Slight delay in delivery probably due to Brexit!”

Helpful Report

“Great product and speedy delivery”

Helpful Report

“Easy to order and pay for online, delivery was spot on.”

Helpful Report

“Easy to contact, good web sight prompt delivery all anyone could ask for.”

Helpful Report

“Very efficient with great customer service. I would highly recommend.”

Helpful Report

“Really grateful at the speed my order came , just what I had ordered”

Helpful Report

“Great products at good prices. Would definitely recommend and customer services are extremely helpful.”

Helpful Report

“Excellent service”

Helpful Report

“The product we received was exactly as advertised on the web site. Excellent quality product and easy to apply. Overall experience dealing with Vital Parts was excellent.”

Helpful Report

“Excellent service. Correct item delivered ahead of schedule”

Helpful Report

Vital Parts is rated 4.7 based on 3,000 reviews