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Vital Parts Reviews

4.7 Rating 2,981 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,334
 Metrics Info
4.7
Based on 2,981 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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John
Verified Buyer
“I needed floor protectors to fit my tubular chair frames. Your product served the purpose very well. Thank you.”
Helpful Report
Roger
Verified Buyer
“Easy to use website with sufficient information. Quick delivery and parts exactly as described and expected. First-class service.”
Helpful Report
James
Verified Buyer
“Once again excellent service!”
Helpful Report
Alan
Verified Buyer
“Very good as you answers the phone and give advice”
Helpful Report
Cosmo
Verified Buyer
“Not been delivered as yet”
Helpful Report
David
Verified Buyer
“Prompt service and very helpful when my order had to be revised. I will use them again.”
Helpful Report
Ally
Verified Buyer
“My first order from these guys. Good products. Great price. Excellent customer experience. I'm happy. I'll certainly return for more.”
Helpful Report
Bernard
Verified Buyer
“unfortunately due to the shaft of the feet being hollow it is dificlut to press into the holes for the feet in the trivet”
Helpful Report
Andrew
Verified Buyer
“Super quality products, great delivery. Will use again and recommend to others.”
Helpful Report
Grzegorz
Verified Buyer
“Very friendly customer service. Fast delivery of products. I had no problems with ordering the goods. Quick response to emails as well as quick response with the order confirmation”
Helpful Report
Barbara
Verified Buyer
“I purchased non-slip stick-on feet, 10mm high for my cake drums/boards. They seem solid & good quality.”
Vital Parts 5 star review on 4th April 2023
Helpful Report
Richard
Verified Buyer
“Spotted this company in an online search; I took a look at what they offered and ordered some furniture gliders. Arrived smartly and they look the part and will fit them soon. I'm sure that I will buy from them again in the future.”
Helpful Report
Simon
Verified Buyer
“Smooth process online easy to order”
Helpful Report
Paul
Verified Buyer
“Just all round excellent service. A breath of fresh air compared with the normal levels experienced in internet shopping. Thank you Brian! With the samples sent first, and my worries over my (possibly) inaccuate measuring when it comes down to mms, I was able to select the exact right product and it absolutely did the trick - fitted perfectly to all 36 chair legs! If I ever need anything like this again, I will be back! Thank you!”
Helpful Report
John
Verified Buyer
“Very helpful staff and speedy service”
Helpful Report
Anonymous
Verified Buyer
“Excellent service,delivered nicely”
Helpful Report
Simon
Verified Buyer
“A simple transaction and very helpful staff who changes my order after I realised I needed foil tape of a different specification. The items were delivered within the timescales as promised and have proved to be exactly what I needed. Thanks very much.”
Helpful Report
Richard
Verified Buyer
“Such good customer service. Staff went above and beyond to make sure I was happy even though just a small order. Other companies could learn from them. PS excellent product too!”
Helpful Report
Terence
Verified Buyer
“Easy to order, arrived promptly. I had to taper the plug/bung fixing to allow plug to fit easily”
Helpful Report
Anonymous
Verified Buyer
“Item where delivered here in plenty of time & look the part.”
Helpful Report
Vital Parts is rated 4.7 based on 2,981 reviews
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