Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did what it said on the box”

Helpful Report

“Great plugs. I use them as cone caps for washing machine outlets. Great fit and easy to remove.”

Helpful Report

“Good service and had just the right adjustable feet and threaded inserts for the job I wanted.”

Helpful Report

“I needed a relatively straightforward part but finding the right size was a real challenge. Got there in the end with these guys and customer service was excellent. Thank you.”

Helpful Report

“excellent service and products. Customers services are exceptional”

Helpful Report

“Very quick delivery of the order.”

Helpful Report

“Excellent product & service”

Helpful Report

“Great selection of things that it would be hard to find elsewhere. Speedy service.”

Helpful Report

“Vital Parts Ltd. A superb discovery! Glad we found them. Amazing that we could find the exact post covers needed. Nice, easy, trustworthy ordering system. Thank you once again.”

Helpful Report

“Great range of parts great communication and the customer support when trying to select an alternative part for an out of stock item has been superb.”

Helpful Report

“After sales service at its best. Thank you.”

Helpful Report

“perfect parts , very quick with delivery, all you need to do is get your measurement's correct and they do the rest for you...……..”

Helpful Report

“Very reliable supplier, the turnaround is almost by return. You get the part as described at a competitive price”

Helpful Report

“Prompt, efficient response to my order. I’m pleased to have discovered this company with their wide range of useful bits and pieces!”

Helpful Report

“Very attentive and personal service from staff - called me about my order.”

Helpful Report

“Great service and on the money.”

Helpful Report

“I was well pleased that i found what I was looking for, and tbh I really thought that getting hold of extendable, articulated feet, the right size, for my make-it-myself-kitchen cupboard (emergency repair) was a non starter. I phoned up Vital Parts and tried to explain what I needed; the helpful, patient, intelligent guy on the phone helped me find the perfect part to my delight. 5 stars”