Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,003 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No fuss, didn't have to make further contact. Items as described. All in all, likely to do business here again.”

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“I only had a small order but the service from sample to finished order was excellent and professional.”

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“Easy to order. Clear website. On time delivery. Good documentation process.”

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“perfect fit”

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“Excellent range of good quality parts backed by very efficient dispatch and customer service. A company I would recommend.”

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“good product”

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“Prompt delivery and items all perfect! Rubber feet have completely stabilised my massage table.”

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“Excellent range of products, with helpful staff and prompt service, good quality products at sensible price.”

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“Fast simple and efficient service with a well stocked range to choose from, would definitely buy from again.”

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“Very good customer care. Young lady called me to check if parts I ordered where suitable for my project And they were perfect. Thank you vital parts.”

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“I bought several types of pad for table and chair legs. Both stick on and screw fixed. I found both types to be excellent and allow the units to glide over wooden floors with ease. In this recent heat ive found a couple of the stick on ones have moved so I will replace with screwed type. This is only on chairs which move a lot. Otherwise first class. I will use on all my furniture.”

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“I had an issue with shipping and rang support, and the problems were dealt with immediately”

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“Excellent to deal with very helpful made choosing the right product easy”

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“Pleased with your efficient and prompt service”

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“I ordered a few plastic caps to fill some unsightly holes in my motorbike frame. The order was only a few pounds, but when there was an issue with one of the caps being out of stock a really nice lady rang me to explain and offer an alternative. I was thrilled and the supplied parts are excellent. If only the people that I purchased the bike from had this level of customer service. Overall excellent thank you A++++?”

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“Brilliant website followed by brilliant service plus package arrived ahead of date expected. Will certainly use Vital Parts in the future.”

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“Service and feedback excellent”

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“Very prompt service got parts within 2 days of order and a good fit so very pleased. Will use them again”

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“Very pleased with Vital Parts , I wanted some supports for swimming pool legs to spread the load these scaffolding leg supports were just the job and a good prices Previously I had been let down by another firm who accepted my order only to realise they had no stock for several weeks but Vital Parts had the goods in stock and a better price . Thank you Vital Parts.”

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“Ordered self-adhesive teflon squares to stop the bottom of my desk chair scratching the wood floor underneath. Very helpful on the phone when I rang for advice and suggested exactly the part number I should order. I then ordered on-line. It arrived swiftly and did the job perfectly. I would recommend Vital Parts without reservation.”

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Vital Parts is rated 4.7 based on 3,003 reviews