Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,993 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought several types of pad for table and chair legs. Both stick on and screw fixed. I found both types to be excellent and allow the units to glide over wooden floors with ease. In this recent heat ive found a couple of the stick on ones have moved so I will replace with screwed type. This is only on chairs which move a lot. Otherwise first class. I will use on all my furniture.”

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“I had an issue with shipping and rang support, and the problems were dealt with immediately”

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“Excellent to deal with very helpful made choosing the right product easy”

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“Pleased with your efficient and prompt service”

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“I ordered a few plastic caps to fill some unsightly holes in my motorbike frame. The order was only a few pounds, but when there was an issue with one of the caps being out of stock a really nice lady rang me to explain and offer an alternative. I was thrilled and the supplied parts are excellent. If only the people that I purchased the bike from had this level of customer service. Overall excellent thank you A++++?”

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“Brilliant website followed by brilliant service plus package arrived ahead of date expected. Will certainly use Vital Parts in the future.”

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“Service and feedback excellent”

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“Very prompt service got parts within 2 days of order and a good fit so very pleased. Will use them again”

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“Very pleased with Vital Parts , I wanted some supports for swimming pool legs to spread the load these scaffolding leg supports were just the job and a good prices Previously I had been let down by another firm who accepted my order only to realise they had no stock for several weeks but Vital Parts had the goods in stock and a better price . Thank you Vital Parts.”

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“Ordered self-adhesive teflon squares to stop the bottom of my desk chair scratching the wood floor underneath. Very helpful on the phone when I rang for advice and suggested exactly the part number I should order. I then ordered on-line. It arrived swiftly and did the job perfectly. I would recommend Vital Parts without reservation.”

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“Excellent service and prompt delivery”

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“Excellent service - excellent product.”

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“Excellent service that also provides parts that can be difficult to find elsewhere. When the parts that I ordered were found to be out of stock they rang straight away and sent them as soon as they came back into stock. Truly good service.”

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“I needed some replacement feet for my 10 year old patio table. I went online little thinking I would be able to get anything. The manufacturer of the patio table was no help, but Vital Parts had almost exactly the feet I was after. They came in a couple of days, fitted perfectly and the table is now back in use on the patio. The new feet were a lot less expensive than buying a new table - so a great outcome.”

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“Very convenient and everything was in stock and delivered promptly.”

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“Parts were a perfect fit and received in a timely manner. Would repeat order when required.”

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“Excellent service and advice. The representative that I spoke to was incredibly helpful and was able to advise me on the product range as well as offering ideas for other suitable products that I could use for my purposes. Very helpful staff and easy to do business with.”

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“I consider myself fortunate to have purchased replacement feet for an old Office World desk. The feet were better than the originals because of wider pads, but with the same screw length and thread size.”

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“Great to find some much needed obscure parts. Quick and easy transaction.”

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“My order arrived when promised and was perfect for the purpose I intended. Will certainly use Vital Parts again 👍”

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Vital Parts is rated 4.7 based on 2,993 reviews