Vital Parts Reviews

4.79 Rating 1,075 Reviews
96 %
of reviewers recommend Vital Parts
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
97%
accurate and undamaged orders
100%
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
customer service
4.69 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road

Write Your review

Tell us how Vital Parts made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
what I was expecting
Helpful Report
Their staff were very helpful. Its just a shame that Vital Parts have a minimum order value but once I had made an order to the necessary value they could not have expedited the order more quickly
Helpful Report
On time,good quality,good services
Helpful Report
Quick delivery and product good
Helpful Report
parts arrived on time and were entirley suitable however i had to buy 41 before they would despatch them as i only needed 24 1felt a little bit cheated.
Helpful Report
Idela product for my application with good communication and delivery. Thanks
Helpful Report
arrived in good time and quality of goods was higher than expected
1 Helpful Report
Very varied stock of my requirements
Helpful Report
Supplied exactly what I wanted regarding adjustable feet for table legs. But I was amazed at the number of items in stock that I imagined were not available to the general public. This site is on my list of favourites.
Helpful Report
Excellent parts, finished off a small project perfectly. Arrived on time as promised. Would use again.
Helpful Report
Very helpful and efficient service, and the chair leg pads arrived within a couple of days. Unfortunately 2 of the 51 sent were bent and unusable, but the rest were OK and seem to do the required job as expected.
Helpful Report
The staff that I spoke to were very knowledgable and helpful
Helpful Report
Item arrived as ordered
Helpful Report
Parts and service very good.
Helpful Report
Good Items, Quick Dispatch, Quality Service with Good Feed Back. many thanks, David.
Helpful Report
Gliders as advised worked really well. Delivery quantity was short but corrected promptly following telephone call
Helpful Report
Had the right goods and delivered quickly
Helpful Report
good quality and quick service
Helpful Report
Parts were correct fit, fairly easy to install.
Helpful Report
They did the job
Helpful Report
Vital Parts is rated 4.79 based on 1,075 reviews