Vital Parts Reviews

4.79 Rating 1,075 Reviews
96 %
of reviewers recommend Vital Parts
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
customer service
4.69 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at

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Unit 17 Palace Industrial EstateBircholt Road

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what I was expecting
Helpful Report
Their staff were very helpful. Its just a shame that Vital Parts have a minimum order value but once I had made an order to the necessary value they could not have expedited the order more quickly
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On time,good quality,good services
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Quick delivery and product good
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parts arrived on time and were entirley suitable however i had to buy 41 before they would despatch them as i only needed 24 1felt a little bit cheated.
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Idela product for my application with good communication and delivery. Thanks
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arrived in good time and quality of goods was higher than expected
1 Helpful Report
Very varied stock of my requirements
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Supplied exactly what I wanted regarding adjustable feet for table legs. But I was amazed at the number of items in stock that I imagined were not available to the general public. This site is on my list of favourites.
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Excellent parts, finished off a small project perfectly. Arrived on time as promised. Would use again.
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Very helpful and efficient service, and the chair leg pads arrived within a couple of days. Unfortunately 2 of the 51 sent were bent and unusable, but the rest were OK and seem to do the required job as expected.
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The staff that I spoke to were very knowledgable and helpful
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Item arrived as ordered
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Parts and service very good.
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Good Items, Quick Dispatch, Quality Service with Good Feed Back. many thanks, David.
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Gliders as advised worked really well. Delivery quantity was short but corrected promptly following telephone call
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Had the right goods and delivered quickly
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good quality and quick service
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Parts were correct fit, fairly easy to install.
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They did the job
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Vital Parts is rated 4.79 based on 1,075 reviews