Vital Parts Reviews

4.78 Rating 965 Reviews
95% of reviewers recommend Vital Parts

About Vital Parts: We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at

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Unit 17 Palace Industrial EstateBircholt Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
"Excellent service. Would highly recommend."
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"Fitted exactly. Will recommend you"
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"delivery's efficient, I wrote and asked a question before delivery but never received a reply which would have been helpful. The product was fine but actually not quite the right size . The screw on the old legs I was replacing is 6mm but the ones you sent are smaller so on your website it would be helpful to show exactly how you are measuring ie the inside or outside of the thread"
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"Excellent service and all the correct and various parts that are impossible to find on the high street, particularly at this quality - Thank you."
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"verry good service good speep for international shipping"
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"Order came promptly with advice and updates along the way. Products exactly as described. Good service and would use again and recommend to anyone"
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"Excellent product and Vital Parts customer services were quick to rectify an overlooked order! Thoroughly recommended."
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"Found the parts I wanted and they fit just right as the dimensions given were accurate. Received in good time too."
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"Needed some new feet for dining chairs and found Vital Parts online. They had every conceivable rubber and plastic feet available. Chose the ones I needed and ordered. Easy. Arrived two days later. What more do you need?"
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"fist class service from this seller."
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"Thank you all so much I ordered online and my parts were delivered on time and the people in customer service are very helpful thank you all soooooo much"
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"Parts arrived as promised. Unfortunately where not suitable for the job, so have not been used."
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"Parts ordered fit exactly as expected, quality and priced very reasonable."
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"Quality of item and service was exceptional, I will certainly use them again."
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"Vital Parts website very user-friendly and order was received within a few days. Very pleased with the experience and would definitely recommend purchasing from Vital Parts."
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"All good, as described."
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"arrived on time and parts fitted perfectly"
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"Fast and efficient service"
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"Don't do reviews"
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"Received parts - drive gears & belt for a mini lathe. It was just what I needed. It fit and my lathe is up and running again. Parts are hard to find for this lathe well not any more will continue getting parts from Vital parts. Didn't take that long to get them."
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Vital Parts is rated 4.78 based on 965 reviews