Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,003 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and speedy service!”

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“FIRST CLASS SERVICE”

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“Parts ordered on the 19th May with verbal guidance " with you in 2 to 3 weeks " finally arrived on the 27th September, not impressed, guess they were on a slow boat from China!”

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“You can always rely on Vital-parts for quality products. Well packaged and fast delivery add to a great all round package.”

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“Chris Marshell is a credit to your company and has done everything in his power to find a Fir Tree fixing to suit our application and to secure the quantity we needed in the timescale we required.”

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“Very helpful person gave me advice on my order, which was despatched quickly. Great service.”

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“An excellent range of products, a very user-friendly website and first class service. Thank you!”

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“all was good.”

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“I got exactly what I ordered and it was delivered on time.”

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“I have mixed feelings about this review. Usually, great service but two further delays and one l only found out about after l sent an email, only warrants 4 stars this time round. Don’t be put off however. This was my second order with this company and the quality of the items l ordered are superb and l am very happy that they are very well made and robust. I will definitely use this company again, bookmarked for next time.”

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“Goods arrived and were as described, all fitted very well. Unable to say much more as we have been away and so it is too long ago now to remember!”

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“Great selection of products, at good prices and their customer services contact was second to none. Would certainly recommend and will definitely be ordering from them again.”

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“Very comprehensive range with all variants detailed. Easy ordering and prompt delivery. Excellent!”

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“good service”

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“Fit well & enable furniture to slide without scratching the floor, very pleased with them”

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“Helpful advice when I telephoned for help with identifying the best options for our needs. Prompt responses to emails, quick delivery, products are of good quality.”

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“Adjustable feet as described, sturdy and delivered promptly.”

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“Everything was to our satisfaction.”

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“Reasonable service”

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“My 'Vital Parts' arrived in good time, in perfect condition, exactly as I had ordered. I have only used them a few times but each time I have done so they have been spot on!”

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Vital Parts is rated 4.7 based on 3,003 reviews