Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience Days, Stamford House, Boston Drive, Bourne End, Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Buckinghamshire
Rating: 3.94

3.9 Rating 2,264 Reviews

73 %

of reviewers recommend Virgin Experience Days

Company Reviews

Metrics

Info

3.9

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Welcome to Virgin Experience Days - the home of anti-ordinary gifts.

With more than 5,000 experience gifts across the UK to choose from, we’re firm believers that the best gifts bring people closer. From all-timers like driving and hot air balloons, through to husky hiking, immersive theatre and beyond, there’s an experience gift to suit everyone. And with easy exchanges, flexible booking and instant e-voucher delivery available across the range, you can be sure that it’s the right gift, every time.

Visit Website

Email:

info@virginexperiencedays.co.uk

Write Your review

Tell us how Virgin Experience Days made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had 2 so far which have been splendid one for food one whisky tour.”

Helpful Report

Posted 7 years ago

“Amazing day at Anfield!!!”

Helpful Report

Posted 7 years ago

“We have bought numerous Experience Days through Virgin over the years. All have been well worth the money.”

Helpful Report

Posted 7 years ago

“Problems ordering vouchers but eventually received. The vouchers themselves are short in time but there is a wide selection at relatively good prices. The option to extend vouchers is a nice touch as well.”

Helpful Report

Posted 7 years ago

“Love the cream tea at Bovey Castle it’s the very best ever and we shall be going again very soon”

Helpful Report

Posted 7 years ago

“If your voucher for dinner for 2 in a steakhouse does not cover a steak and a side order then I don't think you should be selling it!!”

Helpful Report

Posted 7 years ago

Hi Lori, we are very sorry to hear this. We do advise prior to prior to purchase and when you activate the voucher that sides would not be included and if you do wish to have these, they do come at an extra charge. 'Side orders are not included with your main and are available at an extra charge. Typical sides might be French Fries, Creamed Potatoes, Crispy Onion Rings or Seasonal Green Vegetables and start at £4.75. Tea and coffee are also available at an extra charge.' We do aim to make our vouchers as transparent as possible and we can only sincerely apologise if this information was missed.

Posted 7 years ago

“An absolute joy to see how the racehorse training operation takes place. Ilka was very kind and helpful, and then took us out onto Newmarket Heath on the most beautiful of mornings. Unforgettable!”

Helpful Report

Posted 7 years ago

“Great experience. 02 staff friendly and views fab and not as hard as it looked ! You cant book virgin vouchers you have to phone and you cant use on a Saturday but didnt know this til 02 staff pointed it out! So do check / book before getting there.”

Helpful Report

Posted 7 years ago

“Virgin Experience One Night break with Dinner at the Pinewood Hotel, Slough Product Code: PPHD12 We chose to use a gift voucher for a one night stay here en route to a wedding. When we sat down to our dinner we were informed it wasn't part of the deal and we would have to pay. Highly embarrassed we each ordered a small meal with no starter and one dessert. After finishing and paying for what was not a good meal, we were then informed that the reception staff had got it wrong and we WERE entitled to a dinner. No apology was given and our money was repaid. We were later offered a bottle of Prosecco for our room and a dinner the following night, both of which we declined as we don't drink Prosecco and were unable to return the following night. We complained to Virgin, and they promised to ensure the Hotel would be sending us a cheque for an agreed amount as compensation for an embarrassing and unfulfilled experience. That was a month ago, and the promised compensation has not arrived. I have just written to Virgin again. We have asked our family and friends not to buy us any more Virgin Experience vouchers, and so far have not found a way to leave a review on the Virgin site.”

Helpful Report

Posted 7 years ago

Hi Gabrielle We are very sorry to hear there has been a delay in getting this to you. We can see you have been in contact with one of our colleagues in our Escalated Care team. Please could you kindly respond to this correspondence advising if you have now received this or not? If you haven't we will then look into this further for you.

Posted 7 years ago

“Ordered an up at the o2 champagne climb via virgin. Had an amazing day and process easy and simple.”

Helpful Report

Posted 7 years ago

“We used Virgin Experience Days to order vouchers for a tea blending workshop with Bird & Blend Tea Co. The experience was fantastic! I've had negative experiences with other voucher companies in the past, but this was flawless. I'll definitely be using Virgin Experience Days again!”

Helpful Report

Posted 7 years ago

“We used Virgin Experience Days to order vouchers for a Tea Blending workshop at Bird & Blend Tea Co. It really was fantastic! It was a great price too for everything that was included. I've had bad experiences from other companies, but this was flawless. I'll be using Virgin Experience Days again.”

Helpful Report

Posted 7 years ago

“Good day.. shame about the therapists. Other staff members where robotic apart from the catering manager she was absolutely lovely and couldn't have been more helpful. Virgins booking process was simple and easy. Will use again just think the actaul spa it self needs some tlc and better staff with a lil something about them selves. A smile goes a long way.”

Helpful Report

Posted 7 years ago

“Good idea for present but probably get deals cheaper direct with each venue/outlet”

Helpful Report

Posted 7 years ago

“Excellent day out in Whitechapel on the gangster tour. Very informative and funny, all credit to Vas Blackwood who is brilliant! Loved it, thank you.”

Helpful Report

Posted 7 years ago

“It has proved impossible to get through on the phone to book a Thames River Cruise Lunch - we are likely to lose the voucher as it runs out soon and I cannot afford to spend any more time on the phone. I was position 1 in the queue for 45 minutes and still didn't get to speak to anyone. Dreadful.”

Helpful Report

Posted 7 years ago

Hi Josie, We are so sorry to hear you have been on hold for a long time with our supplier. Please can you give our Customer Service team a call on 0344 504 0844 and we will be able to assist you here?

Posted 7 years ago

“Nice experience, different from normal. Nice Champagne and fantastic and banging ice-cream”

Helpful Report

Posted 7 years ago

“A little bit of sumptuous luxury in the hum-drum lives I think you should rebrand as Virgin Escapes My normal 20% fee applies!”

Helpful Report

Posted 7 years ago

“Excellent day out at the Kia Oval. Extremely well organised. Staff very welcoming and accommodating. Tour and museum extremely interesting. Excellent afternoon tea. Stunning view from inside the TMS box”

Helpful Report

Posted 7 years ago

“A great way to go to a huge variety of events.”

Helpful Report

Posted 7 years ago

Virgin Experience Days is rated 3.9 based on 2,264 reviews