How would you rate
Virgin Experience Days
"Food was amazing! Service was great!"
"As soon as we arrived at the hotel we began to relax and unwind."
"We had an Innkeeper's Lodge overnight stay at The Hedgehog, Lichfield, Staffordshire. The hotel was beautiful, an old Manor House. It has been tastefully re-furbished with many original features remaining. Comfortable guest room with a lovely shower room. Good selection of delicious food on offer in the restaurant. We woke up to 5 inches of snow and the only staff there was Reid, who stayed there overnight. He did a wonderful job with breakfast until more staff could get in. He also shovelled snow in the car park to help guests get their cars out. A wonderful get away!"
"We had the most amazing time."
"The Morgan factory tour was excellent a passionate and knowledgeable guide Derek great staff and a great product"
"Superb day cruising up and down the Thames. Loved it!"
"It was an amazing day full of memories and look fwd to doing all over again."
"Very happy with Virgin Experience days. Used for myself and for others as gifts 👌🏼"
"Afternoon Champaigne Tea at 5 star Bentley Hotel London. Service excellent, staff welcoming, but location needs attention - paint peeling of wall, many chips in paintwork on furniture in dining room. However a great experience in the heart of London"
"This was an amazing lunch with great food and fab atmosphere..... extremely good value for money. Will definitely repeat and most definitely recommend.."
"Not Virgin but the Court House Hotel were appalling. Never been spoken to the way the duty manager spoke to me when the mistake was in their part. Would not recommend"
Hey Rebecca. We are so sorry to hear this! We do not like to see our customers disappointed, so we are grateful that you have raised your concerns regarding your experience with us and provided valuable feedback. We will also ensure that the supplier is made aware of all your comments, especially regarding the poor quality in service. They can then progress further and offer any staff re-training needed.
Posted 1 day ago
"great navigation through the site"
"Received Virgin Experience Days gift, found easy to redeem voucher and had a really enjoyable day."
"everything that was in the information about the day was followed and excellent"
"I got to spend the evening with my daughter drinking champagne."
"Easy to book and hassle free at venue. Excellent."
"Shocking customer service greare cruise!"
"I was able to drive cars that I could only dream about until I win the lottery. All the experts that are in the car with you are all fantastic and really make the day for you and make the day remember"
"The location, accommodation, and level of service all met and surpassed our expectations."
"BEWARE, YOU COULD END UP PAYING MORE THAN YOU NEED TO!
We paid Virgin £87 for the Cutty Sark and a 3 course meal with wine for 2 at Bill's, but it would have cost us only £69.40 if had we paid Cutty Sark and Bill's direct instead.
I contacted Virgin and they refused compensation, and any assurance they would make any change to their charge for future customers.
They are still advertising the deal for £87 - shocking!"
Hey Mike. In terms of the numerous experience days we offer, we can only confirm that our buying team always try to source the very best rates possible from each supplier directly. Whilst we are unable to go into further details about individual pricing for contractual reasons, We can confirm that our buying team also regularly monitor prices to make sure that we remain very competitive in the market.
Despite making sure that our rates remain very competitive, a supplier can always reduce their prices directly or advertise a limited-time offer for customers who book directly. As we are sure you can appreciate, this is something which is outside of our direct control, as a supplier is certainly within their rights to take such an action.
Posted 1 day ago
"Greta value and exciting events"
"Great product faultless"