Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience Days, Stamford House, Boston Drive, Bourne End, Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Buckinghamshire
Rating: 3.94

3.9 Rating 2,264 Reviews

73 %

of reviewers recommend Virgin Experience Days

Company Reviews

Metrics

Info

3.9

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Welcome to Virgin Experience Days - the home of anti-ordinary gifts.

With more than 5,000 experience gifts across the UK to choose from, we’re firm believers that the best gifts bring people closer. From all-timers like driving and hot air balloons, through to husky hiking, immersive theatre and beyond, there’s an experience gift to suit everyone. And with easy exchanges, flexible booking and instant e-voucher delivery available across the range, you can be sure that it’s the right gift, every time.

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info@virginexperiencedays.co.uk

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good gift and fun trip on The Thames”

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Posted 7 years ago

“A most enjoyable afternoon tea eating a wonderful selection of rolls sandwiches and cakes whilst taking in the sights of London.”

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Posted 7 years ago

“Very good value for money for the theatre and meal tickets. The seats that were chosen for us to see Mama Mia was in a very good position and the meal was very good. Definitely made my birthday a memorable one. I will be using Virgin Experience Days again.”

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Posted 7 years ago

“Great choice of experiences. Excellent day. Very easy to make all arrangements”

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Posted 7 years ago

“Visited the Beatles Story and had 3 course meal afterwards. Both fab and gear!”

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Posted 7 years ago

“A wonderful opportunity to step back in time and experience flying as it use to be.”

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Posted 7 years ago

“Great idea for a gift. So much choice for every type of person.”

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Posted 7 years ago

“Virgin Expereince Days, is a fab idea to buy for a loved one or for a friend, so many different ideas for such amazing prices! booked an experience for a loved one and honestly could not of been happier! Great idea Great prices Great memories”

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Posted 7 years ago

“From trying to book through to the experiences themselves they are disappointing. Just give your friend/family the money instead. They can organize their own experience quicker and easier,and definetly cheaper themselves.”

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Posted 7 years ago

Hi Christine, we are very sorry to hear of the disappointment that has been caused. Our goal is to make our booking process to the experience itself as enjoyable as possible and we can only sincerely apologise that you do feel like we have let you down on this, this time. Please email social.media@virginexperiencedays.co.uk with the full details from the booking process to the experience itself and we will be able to look into this further for you.

Posted 7 years ago

“Virgin experience days are fantastic, I’ve just booked my third experience this year. The booking process is really simple and the Virgin Experience team have always been a pleasure to speak with and very helpful. Great website giving you lots of inspiration rather than going to each company direct. Thank you, I will be booking again soon.”

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Posted 7 years ago

“Always fantastic days out and great value for money!! Great idea helper also for presents and new places to visit in the UK.”

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Posted 7 years ago

“My wife and I booked a Bateaux London evening dinner cruise for two for the 12 /09/18. We had chosen the Symphony vessel, and on arrival was extremly dissapointed to be told that this boat was not available. We feel we should have been told of this in advance because we specifically wanted that vessel. This spoilt our enjoyment of this experience.”

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Posted 7 years ago

Hi Brian, thank you for your review. Please do accept our sincere apologies in regards to not being able to go on the exact one that you had chosen when making your booking. I can advise that your comments have been logged onto our in-house database so that our Quality & Performance Manager can monitor these moving forwards.

Posted 7 years ago

“I recently bought the bungee jump from Virgin Experience Days. From the moment I approached the location to where all the staff were, the atmosphere and reception that they created put me at ease straight away, everybody was smiling and very polite even though the weather was miserable. They informed us of the process, what we had to do and was very detailed. The absolute biggest thing for me living with acrophobia was the incredible support given by the gentleman that was in the crane with me, his support and belief that he had given me was out of this world. He never gave up on me even though I had thoughts of bailing out 3 times! I also set the record of taking the longest to jump with a total time of 17 minutes and an audience that formed watching from the ground to see if I was going to jump or not and with all that, he still never gave up and stuck with me throughout. A personal turning point in my life and would 1000% recommend for anyone who wants to push their comfort zone boundaries and realise that it can be done! Money well spent on doing something that was completely different and for me personally, out of this world! What better way to do it then with exceptional supporting staff that are with you throughout and leaving you with a massive smile of accomplishment on your face afterwards :D”

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Posted 7 years ago

“Train driving instructor was excellent and can't fault him. And driving the train itself was fabulous however day itself was extremely unorganised. And very over priced for what it was. Would not recommended paying the amount it costs for this. This was bought as a gift for my dad and appreciate that he enjoyed the train driving itself but the whole day should have left him on a high, not just the drive. He would have loved to have dined in the Pullman and I feel that for the cost this should have been included, would have been happy to pay extra for this as a guest.”

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Posted 7 years ago

Hi Hayley, thank you for your review. On this experience, we do not advise of where you will be dining and we can only sincerely apologise for any disappointment caused by not being able to dine in the Pullman. However, we are happy to hear that the rest of the experience was enjoyed.

Posted 7 years ago

“To short 3 and a half laps absolute joke Would not of bothered would of rather payed another £300 and hired one for a day”

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Posted 7 years ago

“It is very easy to swop experiences which is good.The help desk was very helpful when I was running out of time. I think they should give 1 year though rather than 9 months.”

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Posted 7 years ago

“Amazing experience. Would recommend to anyone. Easy booking. Very organised event makes it even better. Discount rates on extra drives on the day. My husband loved this birthday gift!”

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Posted 7 years ago

“Customer service is brilliant. Patient and knowledgable for the few problems I had. Seamless experience and definitely using their services again.”

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Posted 7 years ago

“Lovely day out in London thanks to Virgin”

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Posted 7 years ago

“Harrods cream tea. Lovely setting, in the Georgian Restaurant on the fourth floor. We had freshly baked scones and tea. Perfect setting for a relaxing afternoon.”

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Posted 7 years ago

Virgin Experience Days is rated 3.9 based on 2,264 reviews