Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.86

4.9 Rating 720 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m so glad I found this company, the selection is fabulous and the staff so friendly and helpful. We decided on the Oskar range and to say we are happy is an understatement. The quality and colour is exactly what we wanted. If you are looking to buy a sofa, these guys are highly recommended. 5 star service.”

Helpful Report

“Great service from start to finish, love my sofa and love seat, now to decorate the room 😀”

Helpful Report

“I am a ex-Sales Training Manager, and trained people not to do the hard sell, people buy people. When we walked into the showroom we knew straight away this was a quality product. We met the owner Katy the owner who immediately put us at ease. We had coffee and yummie chocolate biscuits. No problem with our small pooch she got treats. Katys knowledge of seeing a blank canvass and guiding us with colours was amazing. We found our settee, snuggle chair and hand carve unit for a television and storage space. Katie even provided us with two chairs for free as we have just moved into a empty apartment. The price Katie gave us, was amazing, when she put it through the computer she was slightly under the proper price but kept to her word. The chairs and unit arrived today on time. It puts faith in buying as a customer. Brilliant we can't wait to go back. Thank you for being so polite and kind. X”

Helpful Report

“As beautiful as on the website Stunning furniture and very well made So pleased we made the effort for the 5 hour return trip to the showroom We were not disappointed from the moment we walked in u til our sofa was delivered a few days later Cannot praise enough the staff Such a friendly approach with amazing customer service An absolute pleasure to shop there and will definitely be recommending this gem of a store to my family and friends Thankyou so much for our beautiful new sofa We are going to enjoy it for years to come Best wishes Hazel & Steve”

Helpful Report

“This is such a wonderful place to visit. All the staff are so helpful and attentive. I could spend all day looking. They have so many lovely pieces to look at it’s so hard to choose. However we found this lovely 4 seater luxury sofa for our extension. Delivery was earlier than expected and the 2 delivery guys were helpful and friendly.”

Helpful Report

“As soon as we walked in, we knew we’d be walking out with something. Trouble was, everything is beautiful here. The customer service is welcoming, bespoke and exceptional. We purchased the Warwick 3 seater at an excellent price, cushions and a Persian rug!! Delivery was quick and sooner than the 10 days. Very pleased with Vintage Sofa Co from beginning to the end and we will be back.”

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“Fantastic service from start to the derlivery cannot fault them….”

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“Five Star service, location and quality.. Highly recommended 👍”

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“After seeing the vintage sofa company on Facebook I could not wait to visit. I was overwhelmed by all the fabulous sofas they had to offer. Brilliant place to go I would say they cater for everybody’s needs. Great costumer service. Thankyou vintage sofa company 😁”

Helpful Report

“Visited the store and picked the sofas we liked . Went home and Measured just to be sure then ordered . Smooth transition and love our 2 sofas. We went for the Berti , 2 and 3 seater. Like the fact they follow up making sure delivery arrived and all ok . Would recommend”

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“I love my sofa. Quality product. Efficient service. Can't thank them enough for there help.. ❤ 5 stars.”

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“Received my sofas and cushions ,unwrapped and took a big breath in ,they are gorgeous ,well made ,by a small company who have great staff who look after you Love every detail of them the arms the back the legs the colours are gorgeous,my husband was a bit sceptic of two different colours but he loves them both he chose burnt orange ,I chose emerald green ,the cushions go with both sofas perfect the size is perfect for our room too ,the material is sumptuous velvet ,and it is made to last ,the delivery lads put them where we wanted them thank you lads came a long way from Yorkshire to Midlands long day ,very impressed with the whole company customer service was very helpful lovely lady helping me choose my order which I’m delighted with the prices are super too for the workmanship gone into them super happy customer 😻😻❤️❤️❤️”

Helpful Report

“Within five minutes of arriving I’d found exactly what I was looking for - it’s an Aladdin’s cave of beautiful & luxurious treasures! I’d been looking for the perfect sofa & dining room table for about three months, so they definitely weren’t impulse buys. I couldn’t be more happy with my purple velvet Spink & Edgar sofa & cushions - the ultimate in comfort, luxury & quality - just what I was looking for and at a great price. I now need to go back to find extra-special chairs for my beautiful dining room table. All in all a fantastic place & worth going the distance for. The service is lovely, very friendly & welcoming, we were given coffee & Rocky Road whilst browsing. Thank you Sophia, you made my day - I can’t wait to come back… I just know I’ll never leave empty handed 😁”

Helpful Report

“I was having trouble finding an armchair to match the sofas I already had from the Vintage Sofa Company so I emailed them directly. I was really impressed with the service I received, Sophia was very professional but friendly and personable, and nothing was too much trouble. I love my new furniture and I would definitely recommend this company!”

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“Very friendly staff, beautiful showroom and the sofas are great…I couldn’t take delivery for a while and they held it for me until I could. Thank you”

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“Exceptional customer service, the likes of which you rarely experience anymore! My partner is a retail area manager, and she was blown away with the level of care, product knowledge, and customer requirements offered The build and finish of each product is of the highest standard and to be honest, we expected to pay a premium for this and the level of customer service upon arrival, but we were pleasantly surprised with the very fair prices Delivery was well within the estimated time period, and once the delivery date was confirmed, the communication from the haulage company was brilliant. They supplied a time slot the day before, and also live tracking on the day Five stars from us, and no hesitation to recommend the vintage sofa company to family and friends, thanks VSC”

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“I think we have items from the Vintage Sofa Co in almost all our downstairs rooms from our snug, study, hallway and lounge! They’re customer service is fab, the products are individualistic but sophisticated, everything is well designed and well made, and if you have queries or concerns, they’re answered swiftly. Also if you go to their show room, the brownies are excellent. Really lovely, local (yet national) family run business.”

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“What an amazing company to buy furniture from. From the start visiting the mill was just fantastic, to getting our sofa and chair. It was so easy and the staff are lovely. Thankyou so much we will Definitely be back.”

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“Excellent service. Easy to order. Could have been delivered quickly but I organised a date that was better for us. Kept informed about the delivery & it was well packed up. They also followed up with a phone call to make sure everything was ok. The chair & footstool were excellent quality. Will definitely use again & would recommend to anyone. Thanks to all the team at Vintage Sofa.”

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“A genuine family business with all the positives that should infer. Great service, honest and expert advise, and nothing too much trouble. They helped us figure out exactly what we wanted, at a price that belies the British-made quality.”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 720 reviews