Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.86

4.9 Rating 720 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

Write Your review

Tell us how Vintage Sofa Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot fault our sofa’s from the Vintage Sofa Co - to the point we have ordered again 🤩. We were kept up to date throughout the process, our order arrived on time too and customer service throughout was excellent 👌 . (The delivery guys were also incredibly helpful) The quality of the sofa is excellent, and we are thrilled. The price we paid was reasonable for the quality of the product. I searched many companies before deciding on this one and we were not disappointed. We would 100% recommend this company 👍.”

Helpful Report

“I have not purchased anything from this amazing company yet but I feel like I know them personally. Nothing is too much trouble..”

Helpful Report

“I've visited the quaint mill for many years and we have bought many items. Beautiful mill displays of various home items to give you different options. The family run business is also their home so they take great pride in what they do. Always make you feel welcome, have lots of knowledge and creative iteas to help tge customer create a perfect home themselves, thank you vintage sofa co you helped me make my home something to be proud of. Highly recommended xx I will be returning soon xx”

Helpful Report

“The whole experience was good from start to finish. The showroom was enchanting as was the assistant. No pressure only help and advice. The price and quality were great. Delivery was prompt and efficient. Seriously, I can't fault them in any way. I most certainly recommend anyone to go and look around. A fabulous place & people.”

Helpful Report

“Absolutely amazing! I have been dreaming of owning one of the sofas from here for a few years now so when we needed a new one it was the only place to go even though it was a 3 hour drive away. Our sofa arrived within a week and I am absolutely in love with it. It makes out home look even more classy! The service is top notch, from the online conversations to the greeting on arrival. Lovely coffee and tasty cake to get you in the mood for shopping. I can't recommend enough! We will be back for more items for the house.”

Helpful Report

“Chair not as good quality as my other one. Customer service could have been in touch more with updates, instead of me having to request them. Delivery was good and spot in tracking system.”

Helpful Report

“Lovely people to deal with. Really pleased with my purchase. Looking lovely in my living room.”

Vintage Sofa Co. 5 star review on 8th June 2023

Helpful Report

“The Vintage Sofa Company is situated in a lovely stone mill up a picturesque valley. The choice of furniture is vast and is displayed so well. All the staff we met were friendly and very helpful and accommodating. We found just the furniture we were looking for and for a very reasonable price, we were informed about our furniture during its construction and when all was finished the delivery company delivered within twenty-four hours. We are so happy with our new furniture and would highly recommend the Vintage Sofa Company.”

Helpful Report

“We've had 2 sofas this year fantastic quality excellent customer service 5 stars..thank you”

Helpful Report

“Tiger feather cushions ….. not made of tiger feathers (as they generally have fur), but lovely full of chicken feathers 🪶 😬. I love them - they’re super comfy and look so cool.”

Helpful Report

“After thirty years our sofas were starting to look a little tired . It was time to start looking for new ones, so the hunt began to find something of equal quality that I could hopefully love as much, I like to explore every possible avenue before making a purchase . The quality and look comes first and foremost, comfort, size and price were all factors too. After visiting all the sofa showrooms I possibly could, sadly I found nothing that blew me away. After then trawling online I came across the Vintage Sofa Company, my first thought was that all their sofa’s, beautiful as they are, were quite dark in colour and wanting something lighter and brighter, were maybe not for me. However, I felt I needed to visit and take a look, even if it was just another place to rule out. On arrival we were welcomed by the lovely Kate and her daughter Georgina, both incredibly personable, not pushy on sales, but exceptionally helpful and informative, wow! what a showroom! Spread over three floors, something for everyone, well that’s if you want quality and also have taste😉 a proper Aladdin’s cave, most things in the showroom are darker in colour but all timeless pieces, they have some amazing beautiful fabrics and designs to choose from, we soon found the sofa, love chair and fabrics we had been looking for as they do bespoke furniture too, a combination of light and bright colours, as the sofa and love chair we ordered are British made we were told it would be approximately 8 weeks for delivery, we received it within 6, even better still. I can’t recommend the Vintage Sofa highly enough and I’m not someone who dishes out or receives compliments easily, the whole experience from start to finish was 10 out of 10,faultless exceptional family run business. I wish them every future success, they deserve it.”

Helpful Report

“I live a fair way away from Halifax but knew which sofas I was interested in. An initial blip in organising the delivery of my sofa, however Alison soon sorted it. Alison also messaged me on her day off to confirm the delivery. Amazing service and I would have no hesitation from buying from Vintage Sofa Company again or recommending. The delivery men brought the sofa in to the room and I gave them all a bottle of ice cold water. Love my Oskar and love Vintage Sofa Company, my new go to shop for my home decor. Thank you so much for being utterly brilliant.”

Helpful Report

“Great service throughout, delighted with my order and driver was brilliant :)”

Helpful Report

“I love my chairs from Vintage Sofa. A good price and wonderful customer service.”

Helpful Report

“Lovely warm welcome and help at the Mill on our recent visit, looking for a sofa for a new house purchase, spoilt for choice! we came back with a beautiful mirror and a chandelier-lol We will return when the house sale goes through and buy a sofa soon We would & do recommend a visit Many thanks Dave & Chrissy- (Chesterfield & Leicestershire)”

Helpful Report

“Excellent service from start to finish.”

Helpful Report

“Was nervous to buy a sofa I hadn’t seen but after reading some reviews I went ahead. I’m more than thrilled with my beautiful sofa, it’s absolutely stunning, beautifully made and incredibly comfortable. The service was impeccable and people can’t believe how reasonable the price was. I highly recommend this company.”

Vintage Sofa Co. 5 star review on 5th May 2023

Helpful Report

“So glad we visited this shop, been watching them on face book and so worth a visit to appreciate the vastness of variety of quality products. Outstanding customer service, a rarity these days, and we are soooo pleased with our choice and sofa and settee . We got greeted with coffee and cake too when visiting, nothing too much trouble . We had a lovely country pub meal close by too, make it a day out!”

Helpful Report

“Absolutely love my sofa’s. Quick and efficient delivery and customer service was second to none. Thank you Vintage Sofa Company. I would highly recommend, not only for quality of goods but service too. Jodie”

Vintage Sofa Co. 5 star review on 1st May 2023

Helpful Report

“Absolutely amazing shopping experience - love everything and will definately be back soon!”

Vintage Sofa Co. 5 star review on 25th April 2023

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 720 reviews