Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products”

Helpful Report

Posted 2 years ago

“All good so far, items came as ordered in good condition. (Still to be fitted) Time will tell if they last?”

Helpful Report

Posted 2 years ago

“Product very good but unfortunately some pieces missing and had to wait 4 days for replacement to arrive so couldn't finish bathroom”

Helpful Report

Posted 2 years ago

“The order process was clear and the bathroom furniture arrived as planned. Only suggestion is to make it clear if a shower tray is not included as we made the error of buying the enclosure without a tray not realising.”

Helpful Report

Posted 2 years ago

“Simple and easy process ordering our products and really pleased with the quality of items. The only downfall was we were told we would have 2 hours notice when being delivered and received a text at quarter to 4 saying they will be delivered between 3:20 and 5:20. This meant we had to rush to the property which is a fair distance away from home and ended up having our items left in the rain until we reached the property. Luckily there was no damage to the items but was quite annoying for us having to rush up panicking with not enough notice.”

Helpful Report

Posted 2 years ago

“Very good and happy with items just waiting for all my bathroom to be completed”

Helpful Report

Posted 2 years ago

“Very helpful and efficient service. Pallet delivered kerb side on time as planned.”

Helpful Report

Posted 2 years ago

“Good range snd prices. No apparent problem with stock and prmpt delivery”

Helpful Report

Posted 2 years ago

“Really pleased with my order and Custoner service was really good im happy”

Helpful Report

Posted 2 years ago

“I was satisfied with delivery but I have a problem with quality of order which needs addressing.”

Helpful Report

Posted 2 years ago

“All pieces work very well. One damaged item replaced without fuss.”

Helpful Report

Posted 2 years ago

“All arrived when it was planned for and seems to be in working order. It's currently being installed so not yet used. The only fault we have is with one of the shower parts, i have submitted the query with the team at Victorian Plumbing and waiting a response”

Helpful Report

Posted 2 years ago

“Found the delivery details initially confusing as written on the confirmation. It read 5 days delivery. When it didn’t arrive I had to chase as needed heating urgently and plumber booked. I phoned and your representative was helpful after I explained and had it delivered the next day Could have dibs without the confusion as had just come out of hospital and am elderly.”

Helpful Report

Posted 2 years ago

“Well packed”

Helpful Report

Posted 2 years ago

“Happy with ordering process & delivery”

Helpful Report

Posted 2 years ago

“Item was delivered OK and a fair price. Delivery time was a little slow though”

Helpful Report

Posted 2 years ago

“Was an excellent company to deal with and the palletised delivery went very well.”

Helpful Report

Posted 2 years ago

“very good service very happy with the item”

Helpful Report

Posted 2 years ago

“Very good service apart from the delivery company you use my goods were dumped in my drive. i found the packing was damaged on one corner and both panels had approx 10 cm crack on the edge as luck had it those bits were cut off as the panels were a bit to big.Not a good delivery company.”

Helpful Report

Posted 2 years ago

“very good customer service!”

Helpful Report

Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews