Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,943 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient delivery, good quality of product”

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Posted 4 years ago

“Still waiting for my delivery no one answered my emails no telephone no Your just a sh-t operation”

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Posted 4 years ago

“Great service, great products.”

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Posted 4 years ago

“Nice service nice material”

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Posted 4 years ago

“Great service and arrived promptly. Haven't yet tested it in action but it looks lovely.”

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Posted 4 years ago

“Asked for a review of service before product had arrived”

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Posted 4 years ago

“The tap that I wanted was easy to find and all the necessary conditions of connection were also available. The tap was ordered and paid for and it was delivered the next working day in good working order. No trouble.”

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Posted 4 years ago

“Excellent quality, arrived quickly.”

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Posted 4 years ago

“Product as described I would have liked the option to get an extra shelf”

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Posted 4 years ago

“Bath was delivered, but pallet was broken at the bottom and it couldn't be brought up the drive. I have a bad back and it had to be left there until my husband came home after work. This would have been a disaster if I lived alone”

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Posted 4 years ago

“quick delivery, just what i was looking for but when you take something out it tilts,but does the job”

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Posted 4 years ago

“The item arrived when they said it would and it was in good condition. However, we are stil l waiting for a bath which should have arrived a week ago.”

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Posted 4 years ago

“Delivered as advertised and when said. Product was as shown on the website. Can't do better than that.”

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Posted 4 years ago

“Astounding Service - ordered and received within 24 hours !!! This cannot be beaten, we are extremely impressed. Thank you.”

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Posted 4 years ago

“Prompt service, delivered on time.”

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Posted 4 years ago

“Product arrived as promised not fitted tap yet so can’t say how good it is…”

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Posted 4 years ago

“Good customer service and helpful and friendly.”

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Posted 4 years ago

“very good, no problems,as advertised & on time . Thank you !”

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Posted 4 years ago

“Always my first port of call for plumbing items. Always good prices and quick delivery.”

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Posted 4 years ago

“Delivery was fast but the basin sink cover insert arrived slightly scratched and a leg was missing. It was cheap and I could fit it anyway so didn't bother to return it.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,943 reviews