Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,943 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process of ordering and the delivery ran smoothly, and the product has now been installed and working. Many thanks 😊”

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Posted 4 years ago

“Efficient service delivery with good pricing in comparison to their competitors and quality of products found to be excellent”

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Posted 4 years ago

“great service, fast delivery”

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Posted 4 years ago

“No telephone number available Parts do not fit.”

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Posted 4 years ago

“Very pleased with the order. Delivery was on time. Plenty of emails/texts to keep me informed of progress and when the delivey was going to arrive.”

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Posted 4 years ago

“Good service, quick delivery. Item is just as desired”

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Posted 4 years ago

“Tap came promptly and good design. Wish I had ordered everything from Victorian Plumbing as the other supplier has made me wait 4 weeks. Will definitely use Victorian Plumbing next time in preference to anyone else. Annie.”

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Posted 4 years ago

“the right product was easy to find and delivered promptly”

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Posted 4 years ago

“Terrible customer service. No response despite repeated requests. Truly awful”

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Posted 4 years ago

“Excellent service.my delivery arrived when they said it would..”

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Posted 4 years ago

“They provide a reasonable service”

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Posted 4 years ago

“Very good and quick service”

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Posted 4 years ago

“Arrived quickly and safely and was very well packed on a pallet. New WHB, taps and waste now installed and looks great”

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Posted 4 years ago

“Ordering online was very good. Delivery was a little misleading. It was stated that the shower screen would be delivered on a pallet. It was not although not a problem since I did not have to dispose of the pallet.”

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Posted 4 years ago

“I ordered a new toilet seat on Friday afternoon and it was delivered the next day. Very impressive service.”

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Posted 4 years ago

“Outstandingly and amazingly fast delivery and the only company I could find that supplied a clic clak of dimensions that would fit into a non-European sink. Bravo and many thanks.”

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Posted 4 years ago

“Excellent service and good quality”

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Posted 4 years ago

“Easy to order and quick delivery”

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Posted 4 years ago

“easy site to use. kept up to date with delivery times”

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Posted 4 years ago

“service very good, however the return of the product was expensive, i will consider another supplier in future.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,943 reviews