Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,943 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received the order and am only receiving automated responses to my emails. I appreciate that they may have delivery problems but a human response would have been appreciated.”

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Posted 4 years ago

“Excellent service , website was easy to use and a great choice. Checkout was straight forward . Packed really well and delivery was quick too . Easy to install”

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Posted 4 years ago

“Fast efficient service description all there but check everything don’t assume”

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Posted 4 years ago

“Great product, delivered on time as promised !”

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Posted 4 years ago

“Excellent service absolutely brilliant wellmade products worth every penny !! Will definitely be recommending to everyone!!”

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Posted 4 years ago

“Very quick service at a good price”

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Posted 4 years ago

“Great customer service. Couldn’t be happier.”

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Posted 4 years ago

“Excellent service. Everything arrived in good time. Had to return one item and very straight forward. Pleased with products and good quality.”

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Posted 4 years ago

“Excellent value and quality, great products and choice.”

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Posted 4 years ago

“Good quality products promptly delivered for a good price. How pleasant!”

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Posted 4 years ago

“Placed an order in early November delivery date given by courier stayed in 3 days as signature required, no delivery received. Contacted you received an apology and that a new item would be despatched since then no communication received from yourselves or courier. Have lost all confidence in your company.”

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Posted 4 years ago

“Fast and efficient delivery. Products all very good quality”

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Posted 4 years ago

“Good choice at competitive prices. Delivery quick and efficient”

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Posted 4 years ago

“I ordered a Bristan 1901 replacement set of hand basin taps which were available through Victorian plumbing, very easy to order online and the delivery service was very speedy. All very easy. My plumber is booked and has yet to install but I am confident all will be fine. A good service.”

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Posted 4 years ago

“Excellent delivery service and brilliant tracking. Delivery guy Steve so helpful.”

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Posted 4 years ago

“Very good quality quick delivery”

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Posted 4 years ago

“Clear website and wide range of choice at good prices.”

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Posted 4 years ago

“Excellent quality. Really fast delivery forgot to put a handle in, this was post next day after they rang me to tell me it was missing which I didn’t know. Shower doors and shower are of excellent quality.”

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Posted 4 years ago

“Excellent quality product”

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Posted 4 years ago

“I ordered a couple of light pull handles on line, they arrived quickly, are of good quality and exactly as described. I'm pleased with the service and value/”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,943 reviews