Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service. Vastly overpriced. I could have bought the identical toilet seat from Plumbworld for less then half the price...! When I queried their prices I was told that they do not price match. This firm is very difficult to contact. No phone number and customer services are extremely poor. Check prices elsewhere before buying from this outfit.”

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Posted 3 years ago

“Great and fast service. Also the products were available eventhough they were out of stock almost everywhere else.”

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Posted 3 years ago

“Clear site, with dimensions of taps and pictures well presented, delivered promptly”

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Posted 3 years ago

“Prompt delivery, great quality items”

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Posted 3 years ago

“They are only interested in selling. Non existent customer service. Need to return towel rail they will not arrange carrier and no carrier will accept parcel of those dimensions, unable to talk to them. Live chat will ( perhaps) be answered in 72 hours., suggest finding another provider. I will never use them or recommend them”

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Posted 3 years ago

“Easy to use site, excellent communication, swift delivery and decent product at a fair price.”

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Posted 3 years ago

“Ordered and received promptly. Items as described. No issues.”

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Posted 3 years ago

“Found the right shower head on-line for a good, competitive price. Ordered it for free (brilliant!), and it arrived two days later. Very good.”

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Posted 3 years ago

“Amazing lights they look so up to date & bags of style. Thank you Victorian Plumbing you've done it again.”

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Posted 3 years ago

“All went smoothly”

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Posted 3 years ago

“Very please with my wall soap dispenser. Quick delivery”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“The order process was very easy and our delivery was tracked throughout. Very happy thank you”

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Posted 3 years ago

“Nice bathroom units, efficient service.”

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Posted 3 years ago

“Great products and quick delivery!”

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Posted 3 years ago

“Excellent advice on choosing the correct toilet seat! Good selection to choose from. Got one at a reasonable price, good quality. Much better than local DIY stores. Comfortable and secure throne!”

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Posted 3 years ago

“fitted on shower screen just the job thanks”

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Posted 3 years ago

“Excellent product and Service. Would highly recommend!”

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Posted 3 years ago

“got my seat nice and quick. ta.”

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Posted 3 years ago

“Have bought from them in the past, prompt service”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews