Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,943 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

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“Good quality product, very fast delivery, happy to use again”

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Posted 4 years ago

“Excellent products and affordable prices”

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Posted 4 years ago

“Well organised site. Easy ordering and prompt delivery, with informative tracking well done.”

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Posted 4 years ago

“Ordered a tap on line, arrived next day, good service”

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Posted 4 years ago

“Excellent products & Service. This tap was the best we could find anywhere & the size we needed, seems to be very good quality too. easy to order & arrived fast. Recommend!”

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Posted 4 years ago

“Items arrived on time, were of good quality at a reasonable price”

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Posted 4 years ago

“Very quick delivery and good quality.”

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Posted 4 years ago

“I’m still waiting for my parcel”

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Posted 4 years ago

“They were efficient and the delivery driver helped bring the package inside which was kind of him.”

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Posted 4 years ago

“Very easy to place the order online and delivery was within the timeframe stated with the driving calling ahead to say he was on the way and even helped place the item securely in the garage.”

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Posted 4 years ago

“Ordered a side panel for the bathtub. It arrived quickly however there was damage to one end where there had been an impact. Luckily, our contractor needed to shorten the panel and was able to cut off the damaged part. However, in future I would be cautious about ordering fragile items for delivery.”

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Posted 4 years ago

“Excellent products, delivery on time.”

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Posted 4 years ago

“Easy quick and no hassle. Amazingly quick delivery”

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Posted 4 years ago

“Two orders for a corner sink and sink fittings. All competitively priced and arrived in no time at all. Not fitted yet, but looks great.”

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Posted 4 years ago

“I found the service to be excellent as the towel rail I order came very quickly. The prices are also very good compared to other suppliers”

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Posted 4 years ago

“I ordered three items. One was perfect. One was not needed after all. One was damaged. I sent photos of the damaged item and explained all of this and asked for a full refund. I was sent a new replacement for the damaged item but wanted a refund as could not wait for the replacement to arrive. I have sent emails everyday, received one phone call at 7.30pm and emails are not responded to quickly so two weeks later I still have the items here and no refund. You can speak in person to anyone either. Poor service. Just want the three items refunded. This is not hard.”

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Posted 4 years ago

“Easy, quick post. Exactly what I wanted. Ta.”

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Posted 4 years ago

“good product, excellent turn around, would recommend”

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Posted 4 years ago

“Very efficient service at a competitive price. Unusual size that only this company seemed to stock, so very pleased.”

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Posted 4 years ago

“Really prompt delivery & great products”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,943 reviews