Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,090 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,090 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pallet arrived with the bath upright and items packed inside it. and was unable to be taken out of the van from the back door as it was too high. It all had to be unpacked inside the van by the driver and then passed out.I was by myself so he had to carry a lot of the heavy stuff. There was no delivery note. The bath was discovered to be damaged once the plumber checked it ready to install a week after arrival . I was unable to talk to a ‘live’ person instead contact was via email and online chat box. I sent photographs and am still awaiting a response 6o+ hours later .I was told it would be 24 hours for a decision to be made. Also there is an issue with distribution in my area so goodness knows when I’ll get my replacement bath.The whole fitting of my bathroom is now at a halt and we Have a house full of bathroom furniture that can’t be fitted ,thus my bathroom cannot be finished until I get another bath. There is no number to call anyone and so far it has been a very frustrating experience.”

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Posted 5 years ago

“Delays to delivery and tracking links useless ("at the depot" is meaningless, especially when it's "at the depot" for days). Had help the poor delivery driver lift heavy palettes off his truck as he was on his own. Good job my back operation was years ago!”

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Posted 5 years ago

“Order process was excellent but delivery has taken some 2 weeks more than promised.”

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Posted 5 years ago

“Very easy to order, very quick delivery. Would highly recommend”

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Posted 5 years ago

“Reasonable service a little slow on delivery so ok really”

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Posted 5 years ago

“product arrived very swiftly and the delivery was free :)”

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Posted 5 years ago

“Great service very quick efficient and good quality very happy”

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Posted 5 years ago

“Good range of products with lots of information to ensure you order the right thing! As an amateur DIYer I found the website easy to negotiate and use. Communication around delivery was excellent. Will certainly use Victorian Plumbing again”

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Posted 5 years ago

“I was very pleased with your quick delivery also delivery man very courteous I would certainly recommend your company”

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Posted 5 years ago

“Excellent service and easy to use website also great communication so I could track my order.”

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Posted 5 years ago

“Good efficient service.”

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Posted 5 years ago

“Very prompt delivery of products requested.”

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Posted 5 years ago

“very good product--delivery very good”

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Posted 5 years ago

“Excellent service no problems easy to order delivered promptly 👍”

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Posted 5 years ago

“Good value products, easy to order and arrived quickly. Very happy.”

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Posted 5 years ago

“Well packaged and delivered on time”

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Posted 5 years ago

“Bought a pull out mixer tap for utility room. Ordering was quick and simple and delivery likewise. Quality was only OK but I did buy a cheaper one as only for utility room. Instructions were virtually non-existent, if you weren’t already aware of how to install one of these you would really struggle. Biggest complaint was that the tap fittings would not fit in a standard sink tap hole cut out. The hole needs to be cut or filed to get the tap to fit. Didn’t take a massive amount of time if you have the right tools but this really shouldn’t happen.”

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Posted 5 years ago

“Helpful friendly staff on time delivery with all items as ordered”

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Posted 5 years ago

“Fantastic choice of kitchen taps and they were always the most reasonably priced. Very happy with how quickly the delivery came and well packaged. Big thumbs up from me.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 20,090 reviews