Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,949 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order received very quickly. Quality products for my new shower room”

Victorian Plumbing 5 star review on 23rd May 2021

Helpful Report

Posted 4 years ago

“Part arrived within a couple of days of ordering good service”

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Posted 4 years ago

“Very quick and efficient.pleased with the way all went so easy.”

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Posted 4 years ago

“Very good service and great products👍”

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Posted 4 years ago

“spot on with my order thank you great service .”

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Posted 4 years ago

“Order one day and it soon arrived”

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Posted 4 years ago

“Victorian plumbing where very helpful in solving our problems with the delivery company. It did take a while for the tiles to be deliver as they got damaged first time but Victorian plumbing sent a replacement next day. So overall OK service. One tile was damaged in the new box.”

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Posted 4 years ago

“Fantastic service from start to end. Prompt shipping, great communication and most importantly a beautiful new shower.”

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Posted 4 years ago

“easy ordering process , very quick delivery”

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Posted 4 years ago

“Great service. Good choice, good price and a very speedy delivery. I would definitely recommend Victorian plumbing!”

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Posted 4 years ago

“Great service ordering was easy Delivered on time..would use again..”

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Posted 4 years ago

“Very good, fast service, quality materials.👌”

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Posted 4 years ago

“Shower Tray delivered on time, safely and the packaging kept it in good condition.”

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Posted 4 years ago

“Good service. Quick delivery.”

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Posted 4 years ago

“My delivery was on time and I was informed at every point of my order. My items were great and would recommend using this company.”

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Posted 4 years ago

“Excellent, speedy delivery, the plumber said they were easy to fit with generous tails, and they look fabulous”

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Posted 4 years ago

“Bought excellent quality shower fittings. They arrived quickly. There was a minor manufacturing fault (cosmetic) on one part which was resolved immediately and without issue. Brilliant customer service.”

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Posted 4 years ago

“happy with service and arrived quicker than i thought it would, easy to fit”

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Posted 4 years ago

“Great service, kept constantly up to date with the tracking of my order”

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Posted 4 years ago

“Excellent service, great product, will use again!”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,949 reviews