Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,109 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly could not be happier I have recently had two orders from the company and they have been fast and so helpful. I even had to make a quick edit to my order and this was changed for me easily. Would happily recommend the company to others!”

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Posted 6 years ago

“Ordered item and it was delivered within a couple of days and the item was exactly what i wanted at a great price.”

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Posted 6 years ago

“I have purchased new bathroom suites from Victorian plumbing . The quality of their product and the service is excellent.The prices are also good on the website. I got my order delivered in just 2 days. It was very well packed and well protected so everything has arrived undamaged. Victorian plumbing is the place, if you want to get all your stuff from a reliable supplier hassle free.”

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Posted 6 years ago

“Very swift delivery”

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Posted 6 years ago

“Good service. Prompt delivery Love the items purchased 👍”

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Posted 6 years ago

“Very efficient service”

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Posted 6 years ago

“Very good. Shower tray arrived on time as promised.”

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Posted 6 years ago

“Used for 1st very good value for money, quick delivery all delivered in great condition. Would happily recommended snd use again. Thank you VP.”

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Posted 6 years ago

“Good value Wide range of products Quick and efficient delivery”

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Posted 6 years ago

“Pallet of Bathroom Suite was delivered and was more than 7 Feet tall. Couldn't store in garage. Was very difficult to take all the goods off the pallet. Impossible to do alone. Bath that was ordered sloped in too much, so can't fit in it. Returns policy, pretty much impossible, so had to buy another bath and try and sell bath from Victorian Plumbing to recoup some funds. Will not be recommending and will not be using again.”

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Posted 6 years ago

“I've received damaged goods. Have no way of getting replies from you. My plumber has bet cancelled. Awful. Waited half an hour in phone queue and no reply to emails. I will be telling others not to order from you.”

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Posted 6 years ago

“Easy to select the towel rail I wanted from the website. It arrived as scheduled and replaced the existing exac6.”

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Posted 6 years ago

“Great comms and the radiators are Bob on quality”

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Posted 6 years ago

“Great products and very swift delivery.”

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Posted 6 years ago

“We had out downstairs toilet completely refitted, including repositioning a lot of the plumbing, and they did a fantastic job.”

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Posted 6 years ago

“They are after all just a retailer, they don't make the stuff, they buy it in and ship it out from a warehouse, the Company is probably a buyer, a web person, a shipping clerk, and some sort of accounts person. They snatch the money and ship quick, but don't expect ANY proper response to a query about the defective products they have shipped, they cry "Covid 19" is the reason why after weeks, they have failed to deal with very shoddy product supplied by them.”

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Posted 6 years ago

“Exactly what I had been looking for, and delivered quickly. Had no problem at all.”

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Posted 6 years ago

“All good , taps feel solid”

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Posted 6 years ago

“The items I received were damaged and I am still awaiting a refund for part of the order.”

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Posted 6 years ago

“Nice shower curtain, delivered quickly. Was actually a discontinued Dunelm product which I wasn't expecting. Would have thought it would be a little cheaper due to this. The curtain looks perfect in my bathroom though”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 20,109 reviews