Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,109 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD COMPANY TO DEAL WITH”

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Posted 6 years ago

“Quick and easy ordering, products arrived as stated”

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Posted 6 years ago

“Liked the price fast delivery too”

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Posted 6 years ago

“Great shower easy to install marvelous .”

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Posted 6 years ago

“Pleased with service would use you again”

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Posted 6 years ago

“Over a month and items still not received. Contacted customer services and they were helpful but still not received items. Sent first request through your portal and received a reply to say you were very busy but no answer to why items not delivered”

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Posted 6 years ago

“Excellent easy to use web site, very competative prices.”

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Posted 6 years ago

“Was told it was being delivered ‘on Friday’ Emailed and rang to try and get an idea of what time but no response. Wasn’t given any options of delivery time at point of purchase. Rushed around at work on the due date to try and get home then receive a call from a different company who are delivering it asking me when I would like it delivered - the next week ! There were a couple of other items I’d of liked to order but following this experience I’ve bought elsewhere.”

Helpful Report

Posted 6 years ago

“The goods were absolutely fine once they got to us but their delivery service and customer follow up is poor. We were contacted to arrange delivery on Friday . This was agreed and a promise made that the driver would contact us shortly before he was due to arrive. Waited in all day no delivery, contacted the transport company and delivery confirmed for Saturday morning . No delivery. Finally arrived Monday lunchtime but no phone call so it was lucky we were in. Contact with customer care received an automated response that we would be contacted within 5 days”

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Posted 6 years ago

“Quick effortless order , confirmation and delivery”

Victorian Plumbing 5 star review on 12th October 2020

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Posted 6 years ago

“Very pleased with your company 😀”

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Posted 6 years ago

“Excellent quality and informed delivery.”

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Posted 6 years ago

“Good product, reasonable price and fantastic delivery service.”

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Posted 6 years ago

“I was looking for a replacement gold plated monobloc basin tap for my 32 year old bathroom with little success, until I accessed the Victorian Plumbing website, and they had a full range of various styles. I chose one with period styling, but modern quarter turn mechanism. Delivery was well within estimated time.”

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Posted 6 years ago

“Excellent choice on website, easy to order and arrived when they were expected to. Great experience!”

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Posted 6 years ago

“Well packed, arrived in good time and just what we wanted”

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Posted 6 years ago

“Easy to order, delivered on time and driver put pallet in garage for me.”

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Posted 6 years ago

“I was very happy with my purchase all items arrived when expected and it was all well packaged 100% customer service would definitely recommend buying from Victorian plumbing”

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Posted 6 years ago

“We received damaged goods and first reported this one month ago. Still waiting for either a replacement or a full explanation. Messages saying ‘we are sorry for the delay’ are not good enough and very soon we will be demanding a refund if replacement cannot be supplied. Initially we were told would get a response in 5 to 7 working days - it is now 20 working days later Very poor service indeed.”

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Posted 6 years ago

“Lovely products”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 20,109 reviews