Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having had the disappointment of receiving the wrong taps and aggro from another supplier I was pleased to discover Victorian Plumbing. I ordered online and the correct taps were delivered within a few days at a good price. I then decided to get all accessories for the new en suite from Victorian Plumbing and lo and behold they were here within days. Everything has been well wrapped, no damage and good prices. What more could you ask for.”

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Posted 3 years ago

“Arrived promptly and in good condition.”

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Posted 3 years ago

“Good quality taps which were delivered quickly”

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Posted 3 years ago

“Quality of products is overall good. No complaints from customers. Would recommend as fit these products regularly.”

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Posted 3 years ago

“Have purchased several verticle radiators from you in the past year .The items always arrive on schedule and they are always well packed and never damaged on arrival. I am always kept well informed via email and phone both prior to and on delivery!!”

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Posted 3 years ago

“very easy web site and prompt delivery”

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Posted 3 years ago

“Easy to order and very quick delivery. So happy with my purchase!”

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Posted 3 years ago

“Very satisfied with prompt delivery also my order of taps”

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Posted 3 years ago

“Just what I needed”

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Posted 3 years ago

“Item never received”

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Posted 3 years ago

“The order process was very easy - website easy to navigate and easy to see what was in stock and available for delivery. It made deisgning and ordering super simple! The delivery team were very helpful - and delivered quickly and efficiently. (products yet to be used so review just of order/delivery) It lost a star as the delivery is only to kerbside and the option to have it delivered indoors is currently not available. I would have paid for the extra service but apparently 'covid' ?”

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Posted 3 years ago

“The Croydex Flexi replacement seat is a very satisfactory solution to my broken Bathstore seat”

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Posted 3 years ago

“Ordered my items on line with ease and the speed of delivery was excellent. I would purchase from them again if I needed items for my bathrooms.”

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Posted 3 years ago

“Great value product with excellent free delivery,would highly recommend”

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Posted 3 years ago

“Service was excellent,”

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Posted 3 years ago

“I still haven’t received my order. I don’t know where it is or why despite having had to resort to Facebook to get a response.”

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Posted 3 years ago

“10/10 for service, delivery and product”

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Posted 3 years ago

“all very good - easy/simple order process - hope to use again.,.,.,., Regards Mr G A Clark”

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Posted 3 years ago

“Very pleased with customer service. Although initially ordered wrong item it was quickly refunded.”

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Posted 3 years ago

“Good selection and completable price Fast delivery”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews