Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,943 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

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“very quick deliver”

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Posted 4 years ago

“Item arrived quickly and looks great now it’s installed”

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Posted 4 years ago

“First time buying from here. Great quality at great prices! Looking forward to fitting over Christmas”

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Posted 4 years ago

“Easy transaction for basin and WC set. Order arrived as expected and on time. Thank you.”

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Posted 4 years ago

“Arrived promptly and quality was as expected”

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Posted 4 years ago

“Very helpful when l had a broken toilet seat ,replaced no problem good service all round”

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Posted 4 years ago

“Great service great product”

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Posted 4 years ago

“Excellent quality tap which was easily installed!”

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Posted 4 years ago

“Fast efficient service and helpful staff”

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Posted 4 years ago

“All very good. It was clear which items were in/out of stock, the website was easy to use and ordering was easy!”

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Posted 4 years ago

“Good quality product and keen price”

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Posted 4 years ago

“The range is beautiful and the customer service is great. The longevity of some products is questionable however. I’ve had to replace a shower valve in just over 12 months of use and had to have a plumber repair a sticky tap twice in 18 months of use which I found disappointing.”

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Posted 4 years ago

“Efficient ordering process had the product which others were advertising but did not have. delivered to Northern Ireland where some others accepted the order but failed to deliver and cancelled the order. very keen pricing and reasonable delivery costs. highly recommended.”

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Posted 4 years ago

“The service i got from Victorian plumbing was excellent from start to finish.”

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Posted 4 years ago

“Excellent website and range of products. I Found the exact replacement for my existing douche. This made replacement simple and trouble-free. Item was despatched on the same day despite ordering at 17.51. No hesitation in dealing with them again or recommending them.”

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Posted 4 years ago

“I’m so disappointed with how this company has behaved. They listed adaptors on their website for flexible tap connectors, however when I received the item they are just compression fittings that don’t have a female threaded end, therefore cannot be screwed onto the valve. I complained about this misleading listing but no response. I sent the item back with postage receipt, asking for a refund of the item and postage, but still nothing yet. They received the item back on 10th December. Avoid these cowboys!! Next step is to get the bank involved in getting my refund.”

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Posted 4 years ago

“No issues, items as described, fast delivery, will use again”

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Posted 4 years ago

“Very smooth operation from choosing goods to receiving the order on the day it was supposed to arrive .”

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Posted 4 years ago

“Taps are excellent ordering and delivery no problem”

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Posted 4 years ago

“Vey quick service and product good”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,943 reviews