Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall great value for money, and delivery reliable . Shower tray slight damage so lucky it was in a position I could hide it!!!”

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Posted 5 years ago

“Think the basket is good quality but expensive for what it is. Also the fixing holes are not in a straight line so its going to be a fiddle to put up”

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Posted 5 years ago

“Good quick service, however less impressed with the overflow tube which I had to replace.”

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Posted 5 years ago

“Products arrived on a pallet nice and secure the good themselves are in good order.. generally a nice overall good quality service all round..”

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Posted 5 years ago

“Very pleased with the radiator, it’s exactly what I wanted, arrived in good condition and the delivery was when it said it would be and friendly.”

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Posted 5 years ago

“Great , only need to improve the return itens service.”

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Posted 5 years ago

“Arrived promptly and undamaged. (unlike a Vitra tap I had been trying to use from another supplier).”

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Posted 5 years ago

“Quick and easy to use, the item arrived quite quickly overall couldn't fault the service.”

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Posted 5 years ago

“All good, easy to order and comes when it says. Only thing is the sink unit was damaged, have had a response to someone is looking into it but heard nothing yet.”

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Posted 5 years ago

“Lots of choice on website, easy to navigate and choose what you want. Order process very simple and could pick own delivery day. The one and only problem I had was on delivery, as my order (bath and toilet) arrived on a pallet and the bath was packed vertically and wouldn’t fit into my garage at that height, but the delivery driver just left it in my driveway and didn’t help me (lone woman) get it off the pallet. But that was the only downside of the order.”

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Posted 5 years ago

“Delivered the goods as ordered.”

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Posted 5 years ago

“great selection of products. high quality etc”

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Posted 5 years ago

“I ordered the wrong item but organising my return and getting labels was straight forward.”

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Posted 5 years ago

“Good job!!”

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Posted 5 years ago

“Prompt delivery, good value”

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Posted 5 years ago

“Excellent service, delivery was fast and came when expected”

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Posted 5 years ago

“The service from Victoria Plumbing was good the product toilet brush holder over priced for a wall plastic wall bracket, pot holder and extremely flimsy toilet brush, not impressed to have paid £40 for this.”

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Posted 5 years ago

“Fast easy service but I used the Top Cashback site and Victorian Plumbing has yet to confirm my purchase with them.”

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Posted 5 years ago

“Smooth working, does the job.”

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Posted 5 years ago

“Easy to use on-line, goods arrived on time”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews