Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,784 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,784 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The appearance looks good now that it has been fitted despite the poor instructions and I can only assume that these units are usually fitted by experienced fitters. In particular, no mention or instruction was made about the magnetic strips until the end of the fitting when it was recommended that the doors were kept shut to increase their strength. I could not dismantle the doors to fit the strips so I had to fit them after the completion of the fitting and one became kinked and left a permanent disfiguration of the strip. a replacement would be appreciated”

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Posted 5 years ago

“Order arrived promptly and undamaged. Product (shower) of good quality and was fitted without any problems.”

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Posted 5 years ago

“Grate service . Customer service sorted out issue very fast”

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Posted 5 years ago

“Item ordered arrived promptly and has been fitted. Thank you .”

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Posted 5 years ago

“Bath panel as expected, and delivery efficient.”

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Posted 5 years ago

“All appears good but hard to contact fir additional information”

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Posted 5 years ago

“Good value followed by good service only wish free delivery was for anything over £100”

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Posted 5 years ago

“Good product. Would be good to have some extra screws and screw covers in case the screen is on the upper boundaries of the maximum width.”

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Posted 5 years ago

“Fast efficient service, however the packaging from the bath/panels were not taken away which I was expecting having paid £44 for the diamond delivery service.”

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Posted 5 years ago

“Great service. Could have done with more detail on what loo seats fit the loo I chose”

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Posted 5 years ago

“Good website for ordering and prompt delivery”

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Posted 5 years ago

“A better delivery notification and this would have been a 5!”

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Posted 5 years ago

“Arrived on time”

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Posted 5 years ago

“Good products at affordable price”

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Posted 5 years ago

“web site good. delivery as advised. bought a large central heating radiator.there must be an easier way to deliver an 80kg item without a pallet and associated woodwork.”

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Posted 5 years ago

“Delivery was excellent..Oxford traditional suite . Loo , sink and bath great are but let down with paper thin bath side panel and small thin flush handle on loo”

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Posted 5 years ago

“Product arrived as described and in time.”

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Posted 5 years ago

“Great quality,great price,great service.”

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Posted 5 years ago

“The shower non-slip mat is very efficient. It looks good. The deliveries as promised. No problems!”

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Posted 5 years ago

“Good service from Victorian Plumbing. Quick delivery, well packaged. I wasnt in but my neighbour took my parcel no problem. Only thing is I would have preferred an exact delivery date as you're only given an estimate. Other than that, very happy with the product and service.”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,784 reviews