Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,784 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,784 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Very true to your word. All items delivered on time. Hopefully I will receive 1 item as promised on 22 Jan that was not in stock when I placed my order.”

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Posted 5 years ago

“Very well packed, helpful driver well pleased.”

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Posted 5 years ago

“Good quality fast delivery”

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Posted 5 years ago

“Easy to navigate website. Really appreciate the extra detail and instructions. Flexible delivery. Only thing that stopped 5th star is an incorrectly categorised item on website lead us to buying the wrong item!”

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Posted 5 years ago

“Good value products but expensive delivery via a pallet, which must then be disposed of”

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Posted 5 years ago

“Good easy to use”

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Posted 5 years ago

“Everything together in one pack - nothing missing as far as I can tell! Only downside is having to get rid of 3 pallets as well as all usual packaging.”

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Posted 5 years ago

“Not installed the valves or shower thermostatic mixer yet but. Looks exactly like advertised and delivery was quick in January. Cheers.”

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Posted 5 years ago

“Arrived quickly and the delivery guys were helpful.”

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Posted 5 years ago

“No need. Order made Delivery notified Delivery made All goods in order No problem.”

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Posted 5 years ago

“Reasonable prices and very efficient service but delivery charges are very high and the cost is prohibitive to have items taken into the house.”

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Posted 5 years ago

“sturdy product. just took a while to get to us”

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Posted 5 years ago

“excellent radiator with very quick service. excellent service by delivery team. one small issue does as someone else mentioned need lot of ptfe to seal valves more better than less other than that very good”

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Posted 5 years ago

“On time, efficient and clean”

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Posted 5 years ago

“Quick delivery and good quality products. Would buy again.”

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Posted 5 years ago

“Delivery as expected. Products seem good quality, not fitted them yet.”

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Posted 5 years ago

“Item arrived as described and in time stated”

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Posted 5 years ago

“The basin tap was ordered,and arrived in specified time, extremely happy with the ordered item,really good service.”

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Posted 5 years ago

“Good quality items”

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Posted 5 years ago

“Pleased with my square toilet seat”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,784 reviews