Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,795 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and delivery good. Had one missing part which hopefully the Resolutions Team are resolving.”

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Posted 6 years ago

“Can’t fault Victorian Plumbing”

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Posted 6 years ago

“Items arrived on time, well packaged to protect them whilst in transit/storage.”

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Posted 6 years ago

“As good as any other Plumbing supplier, if not better.”

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Posted 6 years ago

“Delivery driver pretty much ran away as he dropped off the pallet. However, delivery was on stated day and easy to purchase on the website.”

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Posted 6 years ago

“Needed in a hurry, surprised of quality.Thank you”

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Posted 6 years ago

“Delivery company were rubbish didn’t phone me as promised was just dropping out front as wife was coming home”

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Posted 6 years ago

“excellent service order yurt need up on time and was of good quality .. thanks”

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Posted 6 years ago

“Decent range of products, found and purchased a rainfall style electric shower. Couldn't find a similar product elsewhere. Item received promptly. Price was decent I think, with 20% off, however website a little misleading in making you think that all offers are going to expire in 1day and counting, having revisited the website since this clock seems to always be ticking for something or another!”

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Posted 6 years ago

“Good service, in time delivery”

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Posted 6 years ago

“Excellent service from Victorian Plumbing, let down by delivery agent not calling ahead prior to delivery. We were advised that the call would be requested, but could not be guaranteed, but given that we paid £45 for delivery, this was not a big ask. Victorian Plumbing should be able to insist on this as part of the service. The bathroom suite was excellent value and good quality.”

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Posted 6 years ago

“good service but was suprised by the size of the packing. i had to leave it outside as couldnt get in house or garage”

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Posted 6 years ago

“good value, exactly the correct size, fast delivery”

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Posted 6 years ago

“Zxxxxxxxxxxxc”

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Posted 6 years ago

“Good choice and competitive prices. Delivery fairly quick but an approximate time or even morning or evening delivery would have helped. Item was well packaged.”

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Posted 6 years ago

“Good range of products and prompt delivery. No problems”

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Posted 6 years ago

“The products are nicely made. Everything was simple and easy to order and the delivery came promptly and was all well packaged.”

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Posted 6 years ago

“Quick helpful service”

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Posted 6 years ago

“Good prompt delivery and everything arrived safe. Brilliant delivery team very helpful and polite”

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Posted 6 years ago

“Great. Reliable service and delivery.”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 19,795 reviews