Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,795 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items received in good time with no errors on order. Still awaiting fitting by plumber so the jury is out on quality and robustness of the bathroom.”

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Posted 6 years ago

“the service was ok”

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Posted 6 years ago

“Good and quick service.”

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Posted 6 years ago

“Everything seems as it should not been fitted yet but delivery wasn't great more dumped”

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Posted 6 years ago

“Only advice of delivery was about an hour before warning most companies give a heads up day before.”

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Posted 6 years ago

“The Company and its products are good; the Sales and Service are good, their delivery Company DPD leaves a lot to be desired”

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Posted 6 years ago

“Great products except the bath panel which I will return - great service and delviery guys were really helpful”

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Posted 6 years ago

“Ordering was easy and product was excellent however the delivery method was not so good Came on a pallet the guy took it of lorry and dropped it at the front door and left without asking if it ok there”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Delivery when they said ordering easy nothing missing or broken all packed very well.”

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Posted 6 years ago

“Would appreciate a national network of shops. I know you rely on the website but it would be good to be able to see what i might want to purchase.”

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Posted 6 years ago

“Arrived on time and no problem with product, very pleased.”

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Posted 6 years ago

“Great taps”

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Posted 6 years ago

“Good products at reasonable price”

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Posted 6 years ago

“Not fitted yet but looks good”

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Posted 6 years ago

“Very good customer service, easy to order. Good delivery times. It would have been even better if there was more products to choose from.”

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Posted 6 years ago

“Good value prompt dilivery handle a bit disapointing”

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Posted 6 years ago

“It's a good company.”

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Posted 6 years ago

“As ordered, on time, professional, thumbs up”

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Posted 6 years ago

“good service but make sure yo check your delivery when it arrives”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 19,795 reviews